Administrative Assistant

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 100 locations across the country, Foundation Partners Group is continuing to expand our reach. But we only do this with exceptional team members ready to embrace the future of the funeral industry.

We look for the most innovative leaders in the funeral industry who have a passion for serving others and are inspired by opportunity, change, and innovation. We recognize that our competitive advantage is and always will be - our people.

We currently have an opening for an Administrative Assistant at McDermott-Crockett Mortuary in Santa Barbara, California. The Administrative Assistant is responsible for providing administrative and clerical support to Managers, Team Members & Client Families. Administrative Assistants are responsible for a variety of activities, including answering phones, bookkeeping, oral and written communication, data entry, scheduling, secretarial services, and much more.

Overview & Responsibilities:

• Greets families at the door, handling inquiries and directing customers according to specific needs

• Answers the phone, helping direct customer calls and taking notification-of-death calls with professionalism and empathy

• Sets appointments for families and maintains daily location appointment schedule

• Creates and proofs all published materials for families, paying special attention to ensure everything is accurate and grammatically correct. Act as quality control for all published materials

• Completes state forms and internal forms in a timely manner with attention to deadlines

• Use of several internal, internet-based computer systems

• Accounting – provide receipts to customers, daily payment entries, remote check deposits, cash controls

• Performs light errands such as bank runs

• Ensures office work area is presentable at all times

• Handles private information in a professional and discreet manner

• Learns to operate new office technologies as they are developed and implemented

• Assists Location Leader and Funeral Directors to ensure all open tasks are completed in a timely manner

• Assists with special projects and other duties as determined by the Location Leader

Requirements & Qualifications:

• Computer proficiency with Adobe Acrobat, Microsoft Office tools, Word, PowerPoint, Excel, and Outlook

• Able to use and learn multiple computer software and systems and other office equipment

• Strong communication and active listening skills

• Strong written communication and grammatical skills, with the ability to proof own work and the work of others

• Excellent quality and accuracy of work with attention to detail

• Great customer service and internal service skills

• Organizational and planning skills; time management skills and the ability to prioritize work

• Ability to establish and maintain effective internal and external work processes

• Professional appearance and a can-do attitude

• Valid driver’s license

Team Member Benefits Include:

• Entry-level and experienced professionals; students and veterans – we offer complete career paths regardless of your career and life stage

• Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve

• Competitive salaries and performance incentives

• Team member referral program

• Medical, dental, prescription and vision insurance

• Vacation, sick and holiday pay

• 401k with company match

• Company-paid life insurance, long-term disability, and short-term disability