Shift Supervisor - Full-time / Part-time

Awesome Doughnut, LLC , the exclusive franchisee for Krispy Kreme Doughnuts in Southern California, is looking for infectiously energetic, motivated, respectful, ambitious, and hospitable Shift Supervisors to join their team.

Principal Duties and Responsibilities:

• Overseeing the proper performance of all store activities
• Training employees and ensuring that employees are working efficiently and effectively
• Maintaining adequate staff in retail and production positions
• Performing retail tasks as needed
• Performing production tasks as needed, if applicable to store type
• Ensuring customers are being cared for properly
• Ensure Production Specialists understand production schedule for the day, if applicable to store type
• Accessing the store’s safe and getting change as necessary
• Ensure Krispy Kreme security & cash handling standards and procedures are met and enforced
• Locking doors and closing at night
• Conduct store tours
• Knowledgeable of Krispy Kreme history, product & current promotions
• Model exceptional customer service skills for employees
• Promote customer service oriented atmosphere in store
• Fill customer orders accurately and quickly, including products, condiments, and change
• Handle difficult customer situations professionally
• Maintain a pleasant and courteous demeanor
• Exhibit suggested selling behaviors such as: second dozens, up-selling other products, and up-selling in sizes
• Knowledge and ability to execute all store functions
• Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures

Requirement: MUST be available to work 24/7. We are a 24 hour business and all managers must be available to work any and all shifts.

If you think you have what it takes and are eager to join a team of Rock Stars and Doughnut Enthusiasts, APPLY TODAY!