Customer Service

• Must have working knowledge (or the ability to learn) multiple hardware platforms and operating systems, including: Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment, and applications. 
  
• Must have the ability to handle multiple priorities, work in a fast environment, and manage time effectively. 
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation). 
• Must be able to understand, identify, and up sell new products and solutions based on customer needs. 
• Must be computer literate with an ability to type 25-35 words per minute and learn new call center software. 
• Must be able to pass a hiring assessment, covering soft skill scenario modeling, business decisions, and product knowledge. 
• Must be self-disciplined and work without close supervision.
• Flexible to work all shifts as required (evenings, weekends, and Holidays)
• Top Notch Customer Service Skill set
• A natural curiosity for technology

www.staffmark.com

About Staffmark

Staffmark makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Staffmark is an E-verify employer.