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in Hayward, CA

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Hours Full-time, Part-time
Location Hayward, California

About this job

Job Description


The Document Scanning & Imaging Technician (Temp) supports and provides quality control for the paperless document processing for both community and mortgage banks and is responsible for scanning documents, importing, indexing, re-indexing and uploading indexed documents to loan origination system and record depository system. 

Role and Responsibilities

  • Responsible for scanning documents, importing, indexing, re-indexing and uploading indexed documents to loan origination system for processing and underwriting loan applications
  • Scanning and imaging the bank documents to bank records depository system, and quality control the imaged documents to ensure the correct indexed document types in the system
  • Responsible for imaging and indexing both paper and electronic documents with the proper and correct naming convention and supporting the paperless vision of the Bank
  • Acts within scope of authority and consistent with company objectives, guidelines, policies, and practices
  • Keeps abreast of current trends and practices in fields of expertise
  • Responds to inquiries in a courteous manner; provides information within the scope of knowledge, or refers to an employee of higher classification
  • Responds to internal/external customers in a timely manner
  • Performs other duties and projects as assigned 

Minimum Qualifications

  • Minimum two year college degree or high school graduate with at least two years of working experience with banking/mortgage documents
  • Knowledge of banking requirements, regulations, and mortgage documents
  • Demonstrated ability to operate a computer with Windows-based programs (MS Word, Excel, Outlook, Adobe Acrobat, etc.)
  • Must possess excellent organizational, communication, and customer service skills
  • Must be able to coordinate a high level of activity under a variety of conditions and constraints
  • Analytical thinking ability, diplomacy, and professionalism are required
  • Ability to maintain good working relationships with management and other employees
  • May require some occasional weekend work 

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