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in Shrewsbury, MA
Customer Service Representative - Pest Control
Hours | Full-time, Part-time |
---|---|
Location | Shrewsbury, Massachusetts |
About this job
Job Description
Pest Control Customer Service Representative
Ransford Pest Control
Immediate Employment - Full Time
$37,500.00 - 40K depending on experience
Company Overview
Ransford Pest Control (Shrewsbury) an established and growing pest control company is now accepting resumes from experienced Customer Service Representatives who will play a vital role in our busy office. This is a career opportunity, not just a "job." We are looking for someone who desires long-term employment โ someone who is looking for a place to call โhome.โ
We are not just another pest control company. We are a small, family-run business with 100 yearsโ experience. We are known in the community as a company with the highest standards of work and an undisputed reputation for customer service.
Here at the Ransford Pest Control we take great pride in our work, knowing that we are playing a part in keeping our customers pest-free and happy. We tackle each challenge and solve problems with our customers satisfaction in mind.
Our customers love us! Read what they say! https://ransfordpc.com/reviews/
About your Manager
You will be working with (not for) one of the owners of the company. The owners along with their team will be part of your training and development. They are not micro-managers and expect that you work successfully on your own, however they are always available if you need help or assistance.
Basic Duties and Responsibilities
ยท Answer phones
ยท Schedule appointments
ยท Route calls to the appropriate individuals
ยท Assist field technicians with account information
ยท Process payments
ยท Recommend and sell pest control services (we provide scripts)
ยท Manage contracts, paperwork
ยท Deliver outstanding customer service
Why Work for Ransford Environmental Services?
ยท Outstanding reputation in the community
ยท Friendly office team
ยท Owners of the company committed to your success
Requirements
ยท 2 years small office/pest control customer service experience
ยท Excellent computer skills MS Office, email, smartphone, etc.
ยท Tech savvy - Familiar with PestPac
ยท Verifiable references
ยท Professional appearance and demeanor
ยท Pest Control experience a must!
Attributes needed to be Successful
ยท Accuracy and organizational skills must be a natural talent
ยท Team player, always ready to help when needed
ยท Able to multitask and maintain accuracy
ยท Confident and positive attitude
ยท Responsible and dependable
ยท Able to relate to different personality styles
Schedule
Full Time - Monday โ Friday
Flexible schedule (8:00 AM โ 5:00 PM) (9:00 AM โ 6:00 PM) You can earn bonus income if you want to take calls after hours or over the weekend
Compensation
ยท $37,500.-00 - 40K to start depending on experience
ยท Extra income through selling work, earn additional income between $200 and $400.00 per month for closing business
ยท 401K with company match
ยท Vacation and paid holiday pay after 90 days โ retro to start date
ยท Health Benefits through Massachusetts Health Connection
Contact Us
To arrange for a confidential interview, upload your resume this website. Include a cover letter letting us know how your past work experience is a โfitโ with the requirements of the position. All qualified resumes will be given the attention and consideration it deserves by the owners of Ransford Pest Control. The candidate that we select must be able to pass a background check and drug screening!
Company Description
Ransford specializes in Integrated Pest Management. IPM is a sustainable approach to managing pests by combining biological, cultural , physical and chemical tools in a way that minimizes economic, health and environmental risks.
Ransford Environmental solutions is proud to be a Woman-Owned Business Enterprise (WBE) in addition to being a member of the National Pest Management Association Inc., New England Pest Management Association Inc., TickEncounter Prevention Partner, and a certified FAC92 Pest Control Partner for the Commonwealth of Massachusetts.