Outbound Customer Service Rep

Outbound Customer Service Rep (CSR)

Join A Winning Company

Are you a Telemarketing Expert who wants to work for a thriving company where you can grow, be recognized, and be rewarded for your work? We're looking for people who want to be hungry superstars.

Every Day Is Amazing

You show up early for your shift because you can’t wait to hang out with the other members of your team. (You’d NEVER do this at your old job but this is a tight-knit group and you love hanging out with them).

You work hard because everyone else on your team works hard too. You push yourself today, and every day, because you know that growing in your own position ensures a career for life… and there’s a ton of prizes to be won.

At the end of the day, you wrap up the last few tasks and hang out with your friends for a few minutes again before heading home. Or maybe some of you hang out in off-work hours.

As you drive home, you reflect that this place is unlike any other job you’ve had before, and you can’t wait to get back to this team again tomorrow.

Does this sound like a place you’d like to spend your day?

If you’re a clock-puncher who wants to do as little as possible then please stop reading this right now. This is not for you.

But…

• If you work at a job you can barely tolerate…
• If you work at a job that doesn’t respect you…
• If you work at a job that fills you with dread the night before
• And if you want to wake up in the morning because you CAN’T WAIT to get to work to see your friends and to push yourself to be more successful, and even to make a lot of money…

Then we want to talk to you.

We’re looking for team members who are starving to push themselves beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day.

What’s So Different Here?

Do you want any of these?

• Make more money (who else wants more money?!?)
• Paid training (you deserve an employer to invests in you!)
• Paid holidays, wellness days, and even your birthday is a paid day off (yes, your birthday too. Happy birthday!)
• Incentive programs (because your career should be rewarding)
• Benefits, including Medical/Dental/Vision and Life insurance (peace of mind for you and your family)
• Quarterly all-company breakfast (you'll love this; does your current company do this? Probably not.)
• Paid uniform (you'll look and feel like a professional)
• A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance—no one does it as well as we do!)

Who Are We? We’re CEO Warrior, a training and implementation company for the service industry. We started 5 years ago by two guys who built a small electrical company into a large service company with 165 trucks and 200 employees. Today we have companies that are dominating in the state where you are looking for opportunity.

Our clients have built the strongest team and culture you’ve ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all; we’re constantly expanding so we’ve created some amazing opportunities for you. We want to help you dream big in your life and career… and we want to help you achieve it all.

Are You A Fit?

Here are the qualities we’re looking for in our perfect candidate:

• You work hard
• You love working with a team
• You’re tech savvy – you can diagnose a problem and make recommendations to fix it
• You love to serve others
• You love to challenge yourself and you want to learn, and even be cross-trained
• You understand the importance of serving others (your team members and our customers)
• You understand and are willing to follow the company's core values

As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status.

*** We hire and love veterans!

JOB DESCRIPTION

Outbound CSR

The primary functions of the Outbound Customer Service Representative are to convert outbound calls into booked service/maintenance calls while mentioning and potentially booking additional sales and services. Additionally, the Outbound CSR will focus on renewing membership programs to current members and selling the membership program to previous customers. The sale of memberships includes bonuses for the Outbound CSR per sale. This position handles service calls from customers projecting a professional image and using the company prepared script. He or she will also utilize his or her customer service training to educate and establish rapport and assist customers in choosing service and products.

Requirements:

• Must be able to have flexible availability including weekends and some nights.
• Must be able to conduct roughly 60-80 outbounds a day. The more calls booked/memberships sold, the less outbounds required.
• Must be comfortable with selling over the phone.
• Must have strong communication skills, including a pleasant phone demeanor.
• Ability to work in a fast paced environment where changes are common.
• Must be able to listen and resolve customer inquiries while updating account information.
• Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
• Must be motivated to work independently and multi-task.
• Perform other duties as assigned by management. 
• Must have a good driving record and ability to pass a drug test.  

Now Is Your Time

To get started, click the “Apply” button now and send us your resume.