Field Technician II - Full-time / Part-time

JOB SUMMARY:

The Field Technician II is responsible for installations, service and inspections and/or conducting energy audits and assessments. This individual will also educate customers on their usage, install energy-saving/safety measures and recommend energy saving practices to customers. This individual will maintain a safe working environment for CMC employees and customers at all times, providing a high level of customer service and education for each service or installation performed.

JOB DESCRIPTION:

• Conduct detailed audits, assessments or work orders assigned daily as scheduled according to the technical specifications of the program(s).
• Identify potential conservation measures and savings potential.
• Provide customer with education sessions and recommendations on energy efficiency measures.
• Install program measures as appropriate by program.
• Manage supplied inventory materials and company issued equipment.
• Assist in job site set-up and clean-up. Treat customer property with the utmost respect, ensuring spaces are left in the same or better condition they were found.
• Troubleshoot issues that may arise during scheduled customer appointments.
• Communicate all existing and potential customer service issues to immediate supervisor in real time.
• Conduct work in compliance with OSHA and company safety procedures.
• Perform other duties as assigned.

JOB QUALIFICATIONS:

• High school diploma or equivalent required. Associates Degree preferred.
• Relevant industry certifications as required by program.
• 1-3 years' construction or industry experience preferred.
• Excellent time-management and organizational skills.
• Must be able to work well independently and in a team as needed.
• Ability to communicate clearly and effectively, in speech and writing, with customers, staff, managers, supervisors, contractors and clients.
• Valid driver’s license required and use of personal vehicle may be necessary per location. Compliance with acceptable vehicle insurance levels as outlined in the company policy.
• Proficient in Microsoft Office Suite.