Field Technician

If you’re like a lot of people, you’re excited to get your career moving. But where do you begin?

Most of our Field Techs start their careers at Spectrum fresh, enthusiastic to learn and earn. By the time they complete our established training program, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Spectrum services.

Get Next-Level Know-How
Getting started means getting up to date with all that Spectrum has to offer. We’ll teach you to install and service Spectrum products in our customers' homes. You’ll get at least four weeks of fully paid, comprehensive, hands-on training. We’re talking power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills and safety, and more. We provide the gear, and the knowledge you gain will make you a valuable in-home pro. There’s also support after you’ve completed training in case you need a quick refresher or higher-level backup.

Work Schedule
Upon completion of our training program, Field Technicians are assigned one of the following work schedules based on business need:

• Tuesday - Friday: 12:00pm to 9:00pm & Saturday: 10am to 7:00pm
• Sunday: 10:00am to 7:00pm & Monday - Thursday: 12:00pm to 9:00pm

Climb the Ladder at Spectrum
Are you ready to see how far you can go? There are always opportunities to grow and succeed at Spectrum, and we’re proud when our people achieve more. It shows in the fact that so many of our Field Operations supervisors, managers, and directors started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do.

Physical Requirements
This is a physical job, so you should have the strength and flexibility to:

• Move over all types of terrain in all kinds of weather while carrying tools and equipment
• Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders
(that can weigh up to 90 pounds and extend 32 feet), and carry fully loaded tool belts.

Technical Requirements
Additional minimum requirement skills and abilities include:

• Using handheld devices and operate computer or test equipment (for example, signal level
meters, ohm meters, handheld applications etc.), including a personal computer and
software
• Familiarity with computer operating systems and a variety of consumer communications
devices (e.g., smartphones, routers, modems, converters, and wireless devices)
• A valid driver’s license with satisfactory driving record within company-required standards.
Travel to and from assigned territories and company facilities, including during bad
weather, is essential.

In The Field
Every day brings something different, so Field Techs should be comfortable working in a lot of different settings, like:

• High, outdoor places (for example, telephone poles and roofs) in all weather conditions,
possibly for extended periods of time
• In residences, potentially in poorly ventilated areas such as attics, basements and/or
crawlspaces where there may be dust, dirt, noise, insects, rodents, pets, and cleaning
solutions
• The ability to work overtime, weekends, second shift or participate in an on-call rotation
when scheduled.