Floor Manager- Rock&Reilly's - Full-time / Part-time

Whiskey. Pub fare. Rock and roll. Debauchery. At Rock & Reilly's, we believe there's a little bit of Irish in all of us, and that's something to celebrate. You'll find the largest selection of Irish whiskeys in Los Angeles, traditional pub fare with a fresh approach and roaring rock and roll every night of the week. And with a prime location at the heart of the world-famous Sunset Strip, you'll always find an excuse to keep the party going. So bring your appetite, your friends and your favorite Irish toast and let's drink to the nights you probably won't remember with new friends you definitely won't forget. Join our Team. 

Bring your passion for leading people and your strong business skills to Rock & Reilly’s. We’re looking for folks who can problem solve in our high-volume operations while remaining focused on achieving operational excellence and staying true to our brand promise. You will lead, coach, and mentor our best asset—our hourly Associates. When you take care of them, they will take good care of our guests!

Reasonable Accommodations Statement
To  perform  this  job  successfully,  an  individual  must  be  able  to  perform  each  essential  duty  satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)
• 	Compile and balance cash receipts at the end of the day or shift and ensure proper cashing handling procedures.
• 	Resolve customer complaints regarding food service and involve upper management when appropriate.
• 	Train workers in food preparation, and in service, sanitation, and safety procedures.
• 	Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• 	Control  inventories  of  food,  equipment,  small  ware,  and  liquor,  and  report  shortages  to  designated personnel.
• 	Observe and evaluate proper steps of service to ensure positive guest experience.
• 	Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• 	Perform personnel actions  such  as  hiring  and  coaching  of  staff,  consulting  with  other  managers as necessary.
• 	Follow company standards and procedures to alleviate problems such as theft and wastage.
• 	Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• 	Monitor the responsible service of alcohol through training and awareness.
• 	Greet and seat guests, and present menus and wine lists.
• 	Present bills and accept payments.
• 	Perform serving duties such as carving meat, preparing flammable dishes, or serving wine and liquor.
• 	Record production and operational data on specified forms.
• 	Develop departmental objectives, budgets, policies, procedures, and strategies.
• 	Evaluate new products for usefulness and suitability.

Competency Statement(s)
•	Accountability - Ability to accept responsibility and account for his/her actions.
•	Analytical Skills - Ability to use thinking and reasoning to solve a problem.
•	Communication, Oral - Ability to communicate effectively with others using the spoken word.
•	Communication, Written - Ability to communicate in writing clearly and concisely.
•	Decision Making - Ability to make critical decisions while following company procedures.
•		Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
•	Management Skills - Ability to organize and direct oneself and effectively supervise others.
•	Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
•	Responsible - Ability to be held accountable or answerable for one’s conduct.
•	Working Under Pressure - Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES

Education: Bachelor's Degree (four year college or university) preferred
Experience: Two to four years related experience
Computer Skills: Word Processing and spreadsheets, proficiency in WordPerfect and Lotus
Certificates & Licenses: Other