General Manager

It’s the dream job you never have to wake up from. 

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. 

Essential General Manager restaurant job duties are listed below:
●	Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
●	Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards 
●	Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
●	Performs restaurant opening and/or closing duties
●	Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels 
●	Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
●	Completes and maintains all drive-in restaurant employment related records and payroll records
●	Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. 
●	Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
●	Interview and hire restaurant crew and management team members to achieve proper staffing levels
●	Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
●	Develop and implement a marketing plan

Additional General Manager Requirements:
●	High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
●	Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
●	Knowledge of recruiting, interviewing and selection practices
●	Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
●	Leadership and supervisory practices and skills; effective verbal and written communication skills
●	Basic accounting and computer skills
●	Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
●	Problem solving, decision-making and conflict-resolution skills
●	Willingness to abide by the appearance, uniform and hygiene standards at SONIC