Assistant Manager

The Assistant Manager is responsible for supporting the General Manager for all restaurant operations. They are responsible for developing relationships with employees, customers and the community around them in addition to ensuring the highest standards of food quality and fostering an atmosphere of friendliness in the store. The AM's goal is to carry out the mission of providing Fellowship and Real Chicken to all who come to Zaxby's. Key areas of focus for the AM are:

Culture - Zaxby's Assistant Managers need to be hard working people of integrity who have high moral character. 

Care - The AM needs to possess a similar philosophy to that of Zaxby's concerning caring for people and building relationships. They are responsible for more than just restaurant operations. 

Communication - AMs must express ideas and information well through the use of written and oral communication and must be able to clearly articulate the GM's vision and mission to all employees and guests.

Coaching - The AM is the head supervisor during their shift and must ensure that coaching and direction are provided to all team members.

Customer Experience - The AM must understand that the customer experience needs to be prioritized above all other tasks. 

Critical Items - The AM must ensure that all daily systems and processes are being followed and adhered to during the shift.  

Qualifications

• At least 2 years of previous restaurant experience with at least 1 year in a supervisory role
• Great with people
• Coaching mentality
• Ability to maintain high energy
• Ability to take direction
• Ability to operate in a constantly changing environment
• Excellent communication skills
• Must be willing to cover shifts on short notice
• Must be capable of and willing to complete all necessary tasks that the job requires

Physical Requirements:
• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent walking with some standing at times
• Will walk for long periods of time, possibly extended distances
• Frequently lifts/carries up to 25 lbs
• Occasionally lifts/carries up to 50 lbs
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual
dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel and stoop repeatedly

Working Conditions:
• May be indoor or outdoor setting depending on outlet
• Varied weather conditions are expected
• Will work near moving or mechanical parts
• May work near toxic/caustic chemicals and with fumes or airborne particles.
• Varying schedule to include evenings, holidays and extended hours as business dictates