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in Mobile, AL
ML NISSAN Parts Consultants
•30 days ago
Hours | Full-time, Part-time |
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Location | 1525 East Interstate 65 Service Road S Mobile, Alabama |
About this job
We are looking for a detail-oriented and quality-driven individual to fill our Parts Specialist position. Some experience/vehicle knowledge is preferred. This position is full-time and provides competitive pay, health insurance, dental, 401(k) and paid time off. A basic list of duties and requirements are below: POSITION SUMMARY: Promote sales of parts and accessories to internal, retail, and wholesale customers while maintaining customer satisfaction. POSITION REQUIREMENTS: • Excellent oral and written communication skills • A valid driver’s license with an insurable driving record • Ability to read, speak and write English in order to fulfill job functions in an understandable way • Ability to operate a computer and telephone system • ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: • Provide excellent customer service in accordance with company standards, policies, and procedures • Have a working knowledge of vehicle parts and diagnostics for problem solving • Speak clearly on the telephone and convey an image of professionalism and competence to callers • Handle telephone orders efficiently, including preparation of necessary paperwork thoroughly and accurately • Ability to retrieve, load and deliver items of various sizes and weights (up to 100 lbs.) in operable and undamaged condition • Maintain a working knowledge of CDK Drive system and electronic Parts Catalog • Ability to identify, comprehend, and act on changing customer requirements • Sell parts at a profit; including preparing counter sales ticket thoroughly and accurately and pulling parts from stock as necessary • Perform extensive numerical calculations with a high degree of accuracy • Handle payment for parts, operate cash register and credit card reader • Fill parts orders as needed • Assist other teammates as needed with tasks such as: receiving parts in shipping area, stocking parts, keeping inventory updated • Assist with special orders, including completing necessary paperwork and notifying customer as to status of order • Maintain good housekeeping habits within counter/customer area and warehouse area • Participate in annual inventory count