Restaurant General Manager (KFC/Multibrands)

You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.  You are to provide the coaching, leading, teaching, problem-solving, and serving among many others.  Much is expected of you.  Your team looks to you for leadership and coaching, your customers look to you for a standout experience, and your Area Coach looks to you for business acumen.  This is your time to shine! You are KFC!

Step Change Thinker
-	Is quick to see core issues in complex situations
-	Energizes the team by encouraging discussion of “What’s possible” and setting breakthrough targets

Know How Builder
-	Seeks continuous feedback from different sources to improve their own performance
-	Executes RGM success routines effectively
-	Coaches and drives excellence around core operations procedures (e.g. shift accountability, product projections, Repairs & Maintenance (R&M) spending, Cost of Sales/Cost of Labor (COS/COL) controls
-	Uses leadership styles (e.g., High Impact Coaching), EARS (explore, Analyze, Respond, Make it Stick), Period Business Review and stewardship meetings regularly to identify and drive tactics to close performance gaps.

People Grower
-	Champions and role models “How We win Together” and Achieving Breakthrough Results culture within their store
-	Holds team accountable by using the Performance Management process
-	Recognize employees for exceptional performance using personal award and CHAMPS cards to reinforce breakthrough results
-	Demonstrates belief in all people through strong execution of recruiting, selection, development, and retention tools
-	Partners with their Management team to ensure effective execution of training throughout their restaurant
-	Demonstrate positive energy at all times.