Project Manager

Position Purpose:

The Project Manager is responsible for the successful execution of the company’s business objectives by planning, managing, coordinating and maintaining financial control of the project department.  Exemplifying our core values will be paramount for successful accomplishment of the duties and achievement of the desired results.  The Project Manager reports to the Vice President of Operations.

Who we are:

Gilmore is founded on a culture of ideal service, proactive innovation and is dedicated to the success of the clients we serve. We offer comprehensive technology strategy and management that delivers IT as the engine of business success, and our clients as the drivers.

Gilmore seeks highly-skilled, uncommonly friendly people to build great networks alongside great relationships with our partner clients. We value our employees as much for the unique perspectives they bring to our team as for the high-quality results they consistently produce.

To be effective and excel in this role:

Responsibilities: 

• Client expectation and escalation management; understanding the importance of the client’s perspective
• Develop and maintain strong internal and external relationships
• Hold team accountable to high standards of quality, urgency, efficiency and effort
• Be “present” with the team, particularly when issues arise and stress increases
• Clear understanding of the difference between management and leadership with the ability to successfully execute in both areas
• Effective mentorship of project team members, clearly communicating organizational vision, values and goals
• Establishes and communicates performance expectations, oversees the quality of team members’ execution, and provides coaching, training, development planning and performance reviews for associates
• Resource capacity planning and forecasting
• Prepare project proposals, schedules and budget
• Perform quality control of project work
• Define and communicate clear departmental hand-off procedures and expectations

Skills:

• Excellent written and verbal communication
• Strong organizational skills with the ability to multi-task various initiatives and activities
• Ability to recognize anomalies and critical situations and respond appropriately
• Highly motivated with strong analytical, problem solving, communication and interpersonal skills
• Strong moral character
• Sound decision-making skills
• Must be able to communicate, interact and proactively engage to resolve issues with a variety of internal/external customers and/or coworkers

Knowledge and Experience:

• Undergraduate degree in a Business Administration, Finance, Engineering or Computer Science discipline
• Proven experience in project management methodologies
• Well versed in Microsoft Outlook, Word, Excel and Project Management software
• Ability to provide effective leadership to the project team
• MSP experience is a plus, utilizing ConnectWise is a strong advantage
• ITIL / ITSM experience is also a plus

Compensation Package:

• Competitive Salary
• 15 Days Paid Time Off
• Six Paid Holidays
• Cell Phone Plan
• Medical, Dental & Vision Group Insurance
• Optional AFLAC Supplemental Insurance
• 401(k) Plan
• Professional Development Opportunities
• Company Apparel
• Employee Engagement Events

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