Business Process Analyst - Spectrum Enterprise - Full-time / Part-time

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve greater business success by providing solutions designed to meet their evolving needs. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. For more information visit enterprise.spectrum.com

• Competitive Compensation Package
• Health, Vision and Dental Insurance
• 100% Company Match 401(k) up to 6%
• Company Funded Retirement Accumulation Plan as an additional 3%
• Education Assistance
• Pretax Child Care Spending Account
• Paid Holidays, Vacation Days, Personal Days and Sick Days
• Employee Discounts on Spectrum Services Where Available
• Formal Training and Certification Program

• Work with business stakeholders to analyze business operations and recommend solutions to align individual business functions with organizational goals
• Understand the structure, policies and operations of an organization, and recommend solutions to improve general business processes and planning
• Assist in business process redesign and documentation as needed.
• Translate high-level business requirements into functional specifications for the IT organization and/or vendors. Manage changes to such specifications.
• Compile, analyze, interpret and present complex data related to current and future operations
• Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes
• Develop project estimates by identifying phases and elements, personnel requirements and costs
• Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via an understanding of the business model and the information available for analysis
• Make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology
• Identify and prioritize training needs for the organization in order to ensure the successful introduction of new technology, business processes, capabilities or strategies
• Develop test plans and coordinate solution testing
• Perform additional duties related to this position as assigned

• Five or more years of business analysis or related experience
• Three years of project management experience
• Five or more years of telecommunications experience
• Ability to prioritize and organize effectively
• Ability to work independently, as well as in a collaborative and dynamic team environment
• Ability to handle multiple projects and priorities
• Ability to analyze and interpret data
• Ability to quickly identify business issues and opportunities
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to manage multiple projects at one time
• Ability to document, prepare and present data-driven presentations
• Ability to make decisions and solve problems while working under pressure
• Demonstrated project management and leadership capabilities
• Superb knowledge of software applications such as Word, Excel, etc.
• Ability to read, write, speak and understand English

• Bachelor’s degree in business administration or a related field (required)

• Office environment