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Collections/Customer service rep in ELGIN, IL - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Elgin, Illinois 60120 Elgin, Illinois |
About this job
Collections/ Customer service
- Handle 150-200 inbound and outbound calls daily
- Use customer service skills to determine customers' reasons for delinquency and offer appropriate solutions based customers' situation
- Negotiate payment arrangements on past due accounts
- Use written communication skills to clearly and concisely document customers' accounts of all necessary information required