RPA (Robotic Process Automation) Strategy Consultant 3

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.

The Cards & Retail Services team helps customers achieve their financial dreams by providing a variety of products across the credit spectrum. We deliver industry-leading rewards, offers and benefits that recognize and celebrate our customers' relationship with Wells Fargo. Our customers all have unique goals and dreams - whether preparing for a home improvement project, shopping for a new sofa or kitchen table or meeting healthcare and dental needs. Others just want a financial tool that allows them to make everyday purchases while earning rewards. Our team works together with groups across the company, to provide financing in the form of general-purpose cards, co-branded cards and private-label and industry cards. Our team is working in communities across the nation, and focused on doing our very best to help our customers succeed financially.

The Consumer Collections & Servicing (CCS) team is comprised of 3,800 team members responsible for all pre and post-charge-off debt collection, core servicing, credit bureau dispute resolution and reporting, and complaint management for Wells Fargo’s Card and Retail Services business, as well as the Student Loan, Overdraft DDA and Personal Lines and Loans products. This team focuses on working with customers to resolve past due balances with solutions focused on helping our customers succeed financially.

The Role
As a RPA (Robotic Process Automation) Strategy Consultant 3, you will be dedicated to create and oversee the RPA and RDA (Robotic Desktop Automation) activities for the Run and Change groups within CSS.

Primary responsibilities for this role may include but are not limited to:

• Partner with CCS Leaders to identify, classify and finalize RPA and RDA opportunities.
• Work with the RPA Center of Excellence and/or potential outside partners to plan for and execute on the backlog of opportunities
• Lead LOB RPA education including presentations, reporting and analytics as well as stakeholder management and communication plan.
• Conduct industry and software research specific to robotic automation

Locations: May consider additional locations within the designated line of business footprint.

Important Notes:

• During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined Wells Fargo. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.
• Depending on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo Bank.

• 5+ years of strategic planning experience

• 4+ years of project management experience supporting large scale technology projects (includes business requirements, risk analysis, project planning, resource planning, risk management, testing and implementation
• Ability to influence across all organizational levels, particularly senior management
• 2+ years of experience in an advanced automation environment such as Robotic Process Automation (RPA), Robotic Desktop Automation (RDA) or Artificial Intelligence (AI)
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

• Ability to travel up to 25% of the time

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.