Retail Sales Associate

At Mount Kisco Sports, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping grow our business. 

Position Summary

The Sales Associate works together with all store associates and the management team to execute key company initiatives and programs designed to continually improve our merchandise selection and services offerings to our customers.  As a Sales Associate, they will expand their industry knowledge by learning about our products from our vendors, industry websites, and other associates.

Key Responsibilities:

The Sales Associate’s top priority is to ensure that every customer receives the best possible shopping experience. Other responsibilities include:

• Proper fitting of customers footwear.

• Ensuring every customer observed within 10 feet is greeted within 30 seconds.

• Replenishing merchandise stock from incoming freight shipments as soon as possible to maximize the customer’s selection.

• Identifying low-stock or out-of-stock items and notifying management.

• Investigating customer requests for items we do not carry and passing the information to their supervisor.

• Addressing customer concerns and resolving them promptly to the customer’s satisfaction.

• Maintaining a high level of product and industry knowledge by learning about new technologies, products, and services to pass on to our customers.

• Completing work lists on a timely basis.

• Maintaining a clean and safe shopping environment.

Qualifications and Skills Required:

• Knowledge: Basic product knowledge of apparel, footwear, tennis or tennis racquet stringing.

• Communication: Strong listening and interpersonal skills. Candidates must possess good verbal and written communication skills and communicate well with other associates to execute company initiatives.

• Analytical: Candidates must have good business skills and be able to develop solutions to common problems.

• Proven track record of identifying opportunities and solutions to increase sales and improve operational processes.

• Computer: Candidates must possess basic computer skills with a working knowledge of Point of Sales, Microsoft Word and Excel.

• Organization: Candidates must be able to organize multiple priorities to accomplish several tasks throughout their shifts while taking care of customers.

• Education: The knowledge, skills, and abilities typically acquired through the completion of a G.E.D. or high school diploma.

Experience: Two to three (2-3) years of retail sales experience, with at least one (1) year in retail apparel, footwear or tennis preferred.