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Customer Service Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Peabody, Massachusetts 01960 Peabody, Massachusetts |
About this job
Customer Service Representative
Job Functions/ Overview
- Interacting with customers on orders
- Routing shipments and order processing
- Processing orders making sure items are arriving on-time to customers
- Faxing/Emailing quotes and updating excel spreadsheets daily
- Looking for individuals who are customer service oriented/detail oriented
- Customer service (30-40 calls a day) to a highly educated customer base
- Enter 24 Alerts for deliveries per day first thing in the morning- order entry
- Inputting information into AS400 system
Additional Requirements
- Candidate must be able to work at a fast pace and handle all conversations whether it is with truck drivers or customers, able to handle all personalities over the phone
- 3+ years in a consistent Customer Service role
- Previous professional office experience
- Candidate must have prior entry knowledge around logistics, experience is a plus!
- Very detail oriented
Logistics
- Contract -to-hire (minimum 9 months)
- Benefits provided
- Start: ASAP
- Interview: One round, on-site with hiring manager
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.