Club Level Cashier at New Era Field

Our Exciting Work Environment

Be part of the action on game day at New Era Field! 

Delaware North Buffalo Sportservice is the exclusive concessions, premium dinning and retail provider for New Era Field.

Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At New Era Field, we provide food and beverage concessions, luxury suites catering, and retail for our partners. We’re working behind the scenes and on the front lines – making each guest experience, moment and memory the best it can be.

The Opportunity

Position Summary

Under the direction of the Lead/Supervisor, operates point of sale (POS) system and serves guests in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

Essential Functions:

Cashier duties

• Properly records all transactions via the point of sale system and informs guests of amount owed.
• Collects the proper money for food and beverage items; processes credit card or determines correct change for guests.
• Accounts for all transactions; maintains accurate cash count and balance banks at end of shift

Foodservice duties

• Serves food and beverage items in correct proportions and while following proper sanitation guidelines
• Serves alcoholic beverages responsibly, including requesting identification, and adhering to all unit and company alcohol service policies and procedures.
• Records all waste.
• Acquaints guests with items for sale and uses suggestive selling techniques
• Performs clean-up duties to maintain quality appearance of work area
• Participates in work area set-up
• Performs other duties as assigned.

Non-essential Functions:

Education & Experience:

• Previous cash handling experience preferred.

Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to GuestPath’s Universal Service Standards
• Basic math skills; ability to accurately count change and balance bank
• Effective communication skills; ability to communicate with guests and receive orders.
• Ability to work effectively with others
• Ability to work in fast-paced environment

Physical Requirements:

• Ability to stand and remain stationary for entire length of shift
• Constant walking, bending, reaching and repetitive motions. 
• Ability to perform normal lifting of stock, up to 50 pounds.

Environmental Working Conditions:

• May be exposed to variable temperatures, including extreme hold and cold, depending on season
• May be required to work in confined and/or narrow spaces

Conditions of Employment

All applicants will be subject to a pre-employment background check. 

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.