Facilities/Maintenance

The Facilities/Maintenance position works in support of the store leadership team to receive, store, stock, and arrange merchandise displays to attract customers. In addition, the Facilities/Maintenance position facilitates the completion of all store level tasks and performs a variety of tasks related to different areas of the store including customer service, general housekeeping, and other related functions. The Facilities/Maintenance position ensures an exceptional customer experience for all Royal Farms customers. 

Duties and responsibilities

•	Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
•	Support and follow all safety and security initiatives
•	Handles all grocery products in a safe and sanitary manner 
•	Coordinate with supervisor and report all damages in products 
•	Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales
•	Replenish products and supplies to ensure the store is stocked at all times and maintain track of all shelf life for various goods
•	Answer customers' questions about merchandise and advise customers on merchandise selection
•	Clean display cases, shelves, and aisles
•	Adhere to the execution of established Royal Farms rules, policies, procedures, and systems
•	Complete all side work as required (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
•	Replenish products and supplies to ensure the store is stocked at all times
•	Communicate with the leadership team regarding customer requests and vendor-related concerns
•	Ensuring the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, etc.) 
•	Complete other tasks as assigned 

The ideal candidate for the Facilities/Maintenance position must be at least 17 years old and will:

•	Understand that their team’s success depends on their accomplishments
•	Possess strong written, verbal, and interpersonal communication skills
•	Possess organizational skills and decision-making skills
•	Have earned a high school diploma or GED (preferred) 
•	Utilize basic math skills and basic computer skills
•	Exhibit acceptance of authority
•	Be able to lift and carry 50 lbs
•	Be able to lift, bend, and stand as many as eight hours per day
•	No experience required
•	Have thorough knowledge of and be committed to Royal Farms culture and values