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in West Bridgewater, MA

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About this job

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under close supervision and working outside an office environment, is responsible for performing audits on Property/Casualty Commercial Lines adjustable policies to establish appropriate classifications, exposures and basis of premium. Responsible for developing premium exposures in accordance with company, industry and government rules and regulations. Audits may be conducted both in person as well as virtually.This position will require travel for in person audits and will cover a main territory in the Cape Cod, MA area with travel to New Bedford, Martha's Vineyard and Nantucket, MA. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This job does not manage others This job works under Close Supervision: Work is reviewed at several steps along the way. (Generally pertains to trainee positions.)

Primary Job Duties & Responsibilities
Conducts audit of selected Commercial Lines adjustable policies by reviewing the insured's business operation, including examining, verifying and recording pertinent classification-related data from financial/business records. Determines and/or develops premium basis and classification. Conducts physical and virtual audits to optimize timeliness and productivity. Discuss issues and problems with the insured to ensure understanding of the change in premium exposures and to maintain good customer relations. Ensure quality of the audit through proper risk classification and exposure basis information. Utilizes laptop computer to record audit information and transmit completed audits in a timely manner. Provides external customers (i.e., agents and insureds) and internal customers (i.e., underwriting, policy processing, claims and accounting) with information to assist in their understanding of audit-related matters, including audit vouchers, procedures and worksheets. Remains informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature. Responsible to alert the Special Investigative Unit (SIU) of potential fraud situations. Perform other duties as assigned.

Minimum Qualifications
High School Diploma or GED required. Valid driver's license and a good driving record required.

Education, Work Experience & Knowledge
College degree in Accounting, Business Administration, or related field preferred. Excellent verbal and written communication skills. Strong customer orientation.

Job Specific & Technical Skills & Competencies
Demonstrated ability to work independently preferred. Strong organizational skills preferred. Solid analytical skills preferred. Proficient in the use of personal computers and software applications (i.e., MS Excel, MS Word, LOTUS Notes) and the ability to manipulate data quickly and accurately preferred.

Environmental/Work Schedules/Other
Exposure to Variable Weather Conditions - Occasionally Travel - Frequently Overnight travel may be frequent

Physical Requirements
Operates standard office equipment - Occasionally Sitting (can stand at will) - Frequently Use of Keyboards, Sporadic 10-Key - Occasionally Driving - Frequently

Licensing or Certificates
APA 91 and 92 completed within 18 months of hire.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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