The job below is no longer available.

You might also like

in Chicopee, MA

  • $20
    est. per hour
    ECHN 8d ago
    Urgently hiring5.7 mi Use left and right arrow keys to navigate
  • $20
    est. per hour
    ECHN 7d ago
    Urgently hiring5.7 mi Use left and right arrow keys to navigate
  • $40
    est. per hour
    PhysicianOne Urgent Care 15h ago
    13.6 mi Use left and right arrow keys to navigate
  • $49
    est. per hour
    Valley Medical Group 15h ago
    11.1 mi Use left and right arrow keys to navigate
  • $49
    est. per hour
    Valley Medical Group 16h ago
    11.1 mi Use left and right arrow keys to navigate
Use left and right arrow keys to navigate
Hours Part-time, Full-time
Location Chicopee, MA 01020
Chicopee, Massachusetts

About this job

General Position Summary:

The Medical Assistant is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff. The successful Medical Assistant will have strong communication skills and a dedication to customer service and patient care.

MedExpress Core Responsibilities:

  • Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, and Friendly.
  • Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
  • Through genuine and positive communication, makes each customer feel informed, understood, and special.
  • An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
  • Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
  • Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.

Major Responsibilities:

Patient Care:

  • Complete provider orders per Clinical Functions by Position document. (State and Provider applicable)
  • Perform Clinical Intake with patients to include taking and recording vital signs and patient history.
  • Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
  • Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals.
  • Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
  • Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff.
  • Complete patient referrals daily.
  • Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.
  • Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures.
  • Comply with and follow policies and procedures as outlined by MedExpress.
  • Maintains HIPAA at all times.
  • Other duties as assigned such as new models of care and new types of procedures, etc.

Learning and Ongoing Education:

  • Obtain and maintain certification to perform DOT, UDS, BAT, hair testing, and other occupational health services as assigned.
  • Maintain clinical skills and competency for all procedures, following policy and procedure guidelines.
  • Maintain technical skills and apply new knowledge to position according to MedExpress policy.
  • Maintain knowledge of Medical Terminology and standards of care.
  • Maintain knowledge of common safety hazards and precautions to establish a safe work environment.
  • Read and keep up-to-date on all ME Communications.
  • Complete all assigned training.
  • Documentation of competency is required for all role-appropriate procedures, in addition to State specific licensure or certification as applicable.

Center Readiness and Maintenance:

  • Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately.
  • Manage inventory of supplies; restock exam/procedure rooms.
  • Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health).
  • Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements.
  • Maintain clinical supplies and equipment and ensure proper storage of biohazards.
  • Prepare patient rooms, set up instruments and equipment according to protocol.
  • Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
  • Clean according to scheduled maintenance program and keeping appropriate records.
  • Work collaboratively with Area Clinical Leadership to complete administrative assignments, as time allows and knowledge base supports, such as chart audits, supply inventory, quality assurance assessment, etc.

Working Relationships:

  • Center Manager and all Center Team members, including providers and non-providers.
  • Clinical & Business Operations Leaders.
  • Administrative Offices support teams, including clinical and business operations leaders and training staff.