Assistant Manager - Full-time / Part-time

Job Description

JOB SUMMARY:

Under the supervision of the General Manager, directs Associate activity to provide efficient high quality customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Party City policies and procedures.

ESSENTIAL JOB FUNCTIONS:

Performs supervisory and administrative duties

Responsible for opening and closing store procedures

Responsible for performing GM duties in their absence to include administering job performance documentation to associates

Assists in supervising, training, developing and coaching all associates

Assists in staff scheduling

Reviews all corporate communications and reacts accordingly

Partners with supervisors or corporate office regarding store issues

Responsible for ensuring all staffing needs are met including recruiting and interviewing

Drives store sales and controls expenses

Uses financial reporting to drive business opportunities

Assists payroll process and ensures budget is in line with plan

Assists in merchandising procedures

Responsible for maintaining assigned zone

Sets and maintains MPP, plan-o-grams and other merchandise directives

Ensures the execution of company data integrity process

Adheres to and holds associates accountable to all standard operating procedures, policies and Best Methods

Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits

Authorizes register functions including post voids, returns and discounts

Complies with corporate Loss Prevention and Human Resources policies and procedures

Delivers exceptional customer service through personal contact with customers

Processes balloon orders

Handles Personalization Studio orders

Assists in receiving and stocking procedures (Unloads merchandise from trucks, Checks in shipments, Stages merchandise for the sales floor, Works out merchandise)

Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.

Job Requirements

KNOWLEDGE SKILLS & ABILITIES:

Physical Requirements

Lift, push, pull 25 lbs

Frequent kneeling, bending and stooping

Climb ladders

Standing throughout entire shift

Minimum qualifications:

High School Graduate or equivalent

College experience preferred

Minimum 3-5 years of management experience or minimum