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in Ann Arbor, MI

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About this job

The Relief Merchandiser / Delivery Specialist is a full-time position that is responsible covering all hourly roles including Delivery Specialist, Merchandiser and Account Lead.

Relief Merchandiser / Delivery Specialists will spend a majority of their time covering the Delivery Specialist and Merchandiser roles.

Relief Merchandiser / Delivery Specialists will report to the District Service Manager and will have a varying work week schedule.


The Delivery Specialist aspects include being responsible for safely operating a truck to transport product to and from specified destinations while complying with Federal Motor Carrier Safety Regulations.

Please be aware that most of our locations have runs that require the loading of product cases onto carts for delivery to customer accounts and subsequent loading/unloading of carts onto and off of a truck.

Delivery Specialist hours and start times vary by assigned route.

Required work hours may be up to the legal limits allowed by the Federal Motor Carrier Safety Administration, and dispatch at various times from late in the evening through early morning, returning home daily and require weekend and/or holiday work.

Delivery Specialists are responsible for pre- and post-trip truck inspections, driver's daily logs, and unloading empty carts and cardboard at the conclusion of each run.

Delivery Specialists are responsible for preparing product for delivery (carting), delivering product, checking in product with store personnel, picking up returns and completing logs and other paperwork related to deliveries.


The Merchandiser aspects include being responsible for merchandising Frito-Lay's complete line of quality products to existing accounts while driving your personal vehicle to several store locations.

We transform store aisles, end caps, and displays into works of art, from the lowest shelf to the highest shelf.


The Account Lead aspects include being responsible for following a route template for all scheduled store visits and creating all replenishment orders, including all displays, initiatives and promotional ad execution.


45-48hrs/wk, 5 days per week, work schedule may vary by week.


Key Responsibilities

  • Approximately 6-8 deliveries per day, 35 stores per week
  • Responsible for the correct sequence and order of carts from dead stack deliveries
  • Deliver product to assigned route stores
  • Check in orders with store receiver
  • Responsible for returning empty carts and cardboard from stores
  • Manage the sorting and bundling of cardboard at Frito-Lay Facility
  • Properly sort and file all proof-of-delivery and other daily reconciliation paperwork
  • Responsible for Overs and Shorts variance resolution
  • Safely and efficiently place/stock product within the recommended pattern following defined account standards in all selling locations
  • Rotating shelved product in all selling locations
  • Clean and straighten shelves/racks, checking code dates, and removing unsaleables
  • Check shelves/racks for appearance and pricing accuracy
  • Assemble and/or teardown promotional and other displays
  • Use equipment to transport products (e.

    g.

    , Carts, pallet jacks, etc.

    )

  • Display promotional material such as signs and banners in accounts
  • Remove trash and/or non-Frito Lay product from all selling locations
  • Ensure back-room inventory reaches the sales floor and organize, place and maintain any remaining back-room inventory in proper location
  • Execute proper carton return procedures
  • Comply with operating procedures (e.

    g.

    , , following designated schedule, etc.

    )

  • Utilize provided technology for task management as assigned by the Account Lead
  • Service accounts during designated times established by management
  • Deliver customer service (e.

    g.

    , communication, rapport building, attentiveness to customer needs, etc.

    )

  • Responsible for all ordering and promotional ad execution
  • Attend bi-weekly one with one meetings with DSM
Minimum Qualifications
  • Exhibits strong communication skills with customers
  • Must have or be able to develop a thorough understanding of the Frito-Lay route delivery system (HHC, truck, customer interaction)
  • Must meet all Frito-Lay and DOT qualifications
  • Must possess a valid driver s license, proof of auto insurance and meet MVR requirements, all in accordance with appropriate Frito Lay fleet policy
  • Must work in all weather conditions
  • Regular, reliable, predictable attendance
  • May be required to drive to each store in personal vehicle
  • Work safely and comply with all identified Frito Lay and store procedures, work rules and policies
  • Available to work weekend and holiday hours
  • Accurately and timely report hours worked and mileage driven
  • Physical Requirements: Classified as medium work / Frequent lifting up to15 to 40 pounds / Frequent reaching, pushing, pulling, lifting, twisting, bending, and walking
Desired Knowledge, Skills, and Abilities
  • Able to work independently
  • Inspires co-operation and confidence of others both within the work group and cross-functionally with Operations and Sales Operations
  • Previous Warehouse experience: Carting product, dead stack, Cardboard handling.

Other:
  • Approximately 6-8 Store calls per day
  • Varying work week and schedule
  • IPhone and handheld access