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Customer Service Representative
| Hours | Part-time, Full-time |
|---|---|
| Location | Worcester, Massachusetts 01608 Worcester, Massachusetts |
About this job
Customer Service Representative
A local Credit Union is currently hiring Customer Service Representatives to join their team. Seeking motivated individuals with desire to grow within a company!
Locations: Positions available both in Chelmsford, MA and Marlborough, MA
Pay Rate: $15/hr (once permanent, pay increases to $15.75/hr)
Shift: Monday-Friday 3 days 9am-6pm, 2 days 12pm-9pm, alternating Saturdays 9am-3pm (when working Saturdays, employees will receive a day off during the week)
Job Type: 6 Month Contract-to-hire
Job Description:
- Receive inbound calls from Credit Union members answering questions and directing calls
- Providing members with efficient and professional service
- Accurately process all routine transactions and file maintenance
- Troubleshoot issues for members over the phone
- Train and provide assistance with department fulfillment duties
- Perform additional job-related duties as assigned by Information Center Manager, Assistant Manager or Team Leader
- Provide all members with professional and exceptional service over the phone
Qualifications:
- 1-3 years or more of customer service experience in office or retail environment
- Must be able to work all shifts listed above
- Ability to work both individually and in a team environment
- Desire to grow within a company
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.
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