SALES ASSOCIATE - OUTDOOR LIVING STORE

We are looking for a Sales Associate for our mid to high end Patio Furniture store. 

Job Summary:

Maintain outstanding customer service, stock and merchandise shelves and displays, generate sales and support the store management.

Duties:
•	Greet customers 
•	Ensure each customer receives outstanding customer service which follows the S.A.L.E.S. process and meets mystery shop standards
•	Determine customer's needs, suggest appropriate items, as well as offer add-on items needed
•	Maintain awareness of all store promotions and advertisements
•	Stocking shelves and putting stock away in overstock areas as needed
•	Move and handle boxes of merchandise and fixtures throughout the store
•	Responsive to safety issues
•	Aid customer in locating merchandise in the store, as well as processing any special orders
•	Answer phone calls and provide customer service to those customers
•	Help maintain the cleanliness of the floor and displays
•	Other miscellaneous duties as needed
•	Regular, predictable attendance is an essential function of the job.

Skills and Qualifications:
•	High school degree, some college preferred
•	A willingness to learn about products and store procedures, some product knowledge a plus.
•	Customer service experience in a retail environment
•	Commitment to service excellence and customer satisfaction
•	Skills and knowledge of a retail computer system
•	Team player with interpersonal skills
•	Excellent communication skills, high attention to detail, and ability to multi-task
•	Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business

Physical Requirements:
•	Ability to stand for an extended period of time
•	Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
•	Must be able to use hands to finger, handle, or feel objects, tools, or controls
•	Must be able to reach with hands and arms and kneel
•	Must be able to talk and hear
•	Must be able to lift and/or move up to 40 pounds.
•	Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
•	Must be able to climb stairs
•	Must be able to climb ladders

Job responsibilities may change based on the needs of the business.

This position is for Emigh's Outdoor Living store.