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in Troy, NY

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Hours Part-time, Full-time
Location Troy, NY 12179
TROY, New York

About this job

At Pitney Bowes, we do the right thing, the right way.

As a HR Tier II Specialist for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

  • Are passionate about client success.
  • Enjoy collaborating with others.
  • Strive to exceed expectations.
  • Move boldly in the quest for superior and best in market solutions.

You are:

A determined Contributor who can manage various transactions regarding severance and pension. You are a Self-motivated individual who will work with the team and managers to identify process improvements.

You will:

  • Create severance and SUB agreements using Microsoft Word and Excel tailored to the specifics of the request, reviewing for accuracy and compliance with legal and company policy requirements, probing for additional information if unclear.
  • Process transactions in multiple systems, including SAP, ensuring data entries are completed accurately.
  • Process pension payments for retirees to support the Pension Administration team.
  • Provide input and recommendations on process improvements and improvements of supporting technologies.
  • Work with other internal areas (Payroll, Absence Mgt, Tier I, etc.) to resolve issues
  • Achieve high service delivery standards by responding and completing all transactional work within the pre-determined SLA windows. Is a key performer in the SAP system, demonstrates key analytical skills.

Your background:

As a HR Tier II Specialist, you have:

  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum of 1 year of professional experience in a customer service environment
  • Advanced knowledge of Microsoft Office, especially Excel and Word
  • Ability to grasp information quickly and probe effectively where additional information is required
  • Ability to work under pressure where tight deadlines are required

Preferred

  • Human resources experience preferred
  • Ability to quickly learn and become proficient in all systems utilized by the Severance Administration and Pension Teams, including SAP, Webxtender, Remedy, and Benefit Connect. Thorough understanding of the self service tools and impacts in SAP.

We will:

  • Provide the opportunity to grow and develop your career
  • Offer an inclusive environment that encourages diverse perspectives and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization
  • Offer comprehensive benefits globally (pbprojectliving.com)

Our Team

At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. In everything, we do, we deliver accuracy and precision to drive meaningful impact.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.