Patient Registrar- Patient Registration - Full Time - Variable

ProMedica is a locally-owned, nonprofit health system providing quality health care services to 27 counties in northwest Ohio and southeast Michigan. We're a network of hospitals, physicians, health care professionals, researchers, and specialty clinics and facilities. We offer a full range of diagnostic, medical, and surgical specialties in areas such as emergency medicine and trauma, heart and vascular, oncology, orthopedics, neurology, women's services, and children's services.

Position Summary

We are looking for a Patient Registration Clerk who demonstrates knowledge of medical terminology, reaffirms commitment to service excellence and respects patient, service provider, and organizational confidentiality procedures and protocols.

Monitors flow of patients to ensure they are on time for appointments and registers patients using computerized programs. Explains financial requirements to the patient or responsible party and collects deposits and co-pays as required. Obtains properly signed consent forms, insurance information and signatures and information as required by regulatory agencies. Performs Mediquant functions on all Medicare/Medicaid required tests and issues Advanced Beneficiary Notices (ABN) as appropriate. Maintains department records, reports and files as required.

Job Requirements

• High school graduate or equivalent.
• Successful completion of a Windows operating system training course preferred.
• Successful completion of a medical terminology course preferred.
• Previous experience in a hospital or medical office setting preferred.
• Demonstrates knowledge and use of PDCA methodology for quality improvement.
• Maintains and protects patient rights under HIPAA Privacy standards.
• Follows policies and procedures for the protection of the release of protected health information.
• Demonstrates appropriate use of communication skills to meet customer requests for information.
• Must be able to complete four weeks of full time training, M-F from 8 a.m. - 5 p.m.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. It serves communities in 30 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 70,000 employees, 13 hospitals, 2,700 physicians and advanced practice providers with privileges, 900+ healthcare providers employed by ProMedica Physicians, a health plan, and 450 assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, outpatient rehabilitation clinics, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace

Employee Exemption Type

Non-Exempt

Job Type

Full-time

Budgeted Hours / Pay Period

80

Shift Type

Variable

Shift Hours

Weekends

On-call Requirements

Additional Schedule Details