Shift Supervisor - Social Media

LOCATION: San Francisco, CA

SCHEDULES:

1) Day Shift Supervisor: Sunday - Thursday/4:45AM - 1:15PM

2) Swing Shift Supervisor: Sunday - Thursday/12:45PM - 9:15PM

3) Grave Shift Supervisor: Sunday - Thursday/8:45PM - 5:15PM

4) Day Shift Lead/Supervisor: Tuesday - Saturday/5:00AM - 1:30PM

5) Swing Shift Lead/Supervisor: Tuesday - Saturday/1:00PM - 9:30PM

6) Grave Shift Lead/Supervisor:Tuesday - Saturday/9:00PM - 5:30PM

PAY RATES:

Suervisor: $32.50/hr.

Lead: $26.50/hr.

Supervisor:

Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.  Act as a liaison between Building Manager and security officers.  Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Responsible for managing day to day uniformed security services at their location. Including oversight of policies and procedures implementation, and maintaining current and updated procedures and record keeping in support of the Building Manager. The shift supervisor must provide advance notice of all intended absences from the site, including of minimum of two weeks’ notice prior to taking vacation.

Key Responsibilities:

Supervise day-do-day operations of assigned shift at the site.  Depth and range of the following may depend on the size of the shift and site.

Supervisory Responsibilities

• Communicate staffing needs on shift to Account or Field Operations Manager.
• Assure that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Field Operations Manager.
• Assist with the communication of policies, company announcements and job openings through a consistently updated READ file at the site.
• Provide the basis of a great place to work by treating staff with respect.

Enforcement of Contract Standards

• Help Account or Field Operations Manager identify, meet and exceed the needs of the customer.
• Meet all contractual scheduled hours with a minimum of unbilled overtime.
• Assist in the coordination and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel.
• Reconcile security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations.
• Assist Account or Field Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.

Administrative Management

• Administer JSA’s and safety programs outlining site-specific hazards for security officers on assigned shift including vehicle / driving safety as appropriate to Corporate procedures
• Be prepared to participate in unemployment hearings.
• As required, utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
• Enforce AlliedBarton policies as outlined in the handbooks and executive memos.

Additional Responsibilities and Skills:

• Ability to perform inspections and control of other uniformed security staff and ensure that the requirements are performed in a professional manner.
• This person must possess a high degree of sufficiency managing complex human resource issues.
• Problem solving abilities with highest adherence to ethics
• Must have the ability to work responsively and cooperatively with Facebook Security and Safety Management
• Deal positively with rapid change
• Theoretical and practical knowledge of security and risk management practices
• Ability to work under limited supervisor and make independent decisions
• Have command presence as an effective leader
• Keen Prioritization
• Build positive relationships with staff and recognize successes
• Exemplify humility, lead by example
• Willing to accept feedback to improve/enhance performance

Qualifications:

Education Required:  HS Diploma  X  Associates Degree___ BS/BA____

Is experience in a specific field or market required?  Yes

1. The chose candidate shall have a minimum of 24 months experience as a Shift Supervisor or a similar level position of responsible charge, plus a total of 24 months experience in security or other related field.
2. Previous experience leading large teams in a fast paced service environment
3. Computer literate (MS Office, e-mail, internet, etc.)
4. General knowledge of electronic access control systems, CCTV, and alarm systems
5. The chosen candidate shall possess superior verbal and written skills
6. Problem identification and solving skills
7. Ability to make good decisions (judgment and common sense)
8. Financial / mathematical aptitude
9. Ability to deal with internal and external customers
10. Ability to work a flexible schedule and to work evenings, weekends and holidays as requested
11. Reliable transportation to get to work site
12. Well motivated, able to work well both independently and as part of a team

Additional Qualifications

• Must be at least 18 years of age or older as required by applicable law or contractual requirements.
• Must have a high school diploma or GED
• Previous contract security, military or law enforcement experience sufficient to meet the minimum requirements for local licensing.
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
• Must be able to read and understand all operating procedures and instructions
• Must be able to obtain a valid Guard License as required in the state for which you are applying
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass Driver’s Record check
• As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
• Must display exceptional customer service and communication skills
• Remain flexible to ever changing environments; adapt well to different situations
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to maintain satisfactory attendance and punctuality standard;
• Neat and professional appearance
• Ability to provide quality customer service
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

Key Responsibilities: 

Assist in supervision of day-do-day operations of assigned shift at the site.  Depth and range of the following may depend on the size of the shift and site.

Supervisory Responsibilities

• Assure that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assure that employee grievances are heard with help from appropriate support employees and Account or Operations Manager.
• Assist with the communication of policies, company announcements and job openings through a consistently updated READ file at the site.
• Provide the basis of a great place to work by treating staff with respect.

Enforcement of Contract Standards

• Help staff identify, meet and exceed the needs of the customer.
• Meet all contractual scheduled hours with a minimum of unbilled overtime.
• Assist in the coordination and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel.

Administrative Management

• Administer JSA’s and safety programs outlining site-specific hazards for security officers on assigned shift including vehicle / driving safety as appropriate to Corporate procedures
• Enforce Allied Universal policies as outlined in the handbooks and executive memos.

Lead:

Additional Responsibilities and Skills:

• Ability to perform inspections and control of other uniformed security staff and ensure that the requirements are performed in a professional manner.
• This person must possess a high degree of sufficiency managing complex human resource issues.
• Problem solving abilities with highest adherence to ethics
• Must have the ability to work responsively and cooperatively with Facebook Security and Safety Management
• Deal positively with rapid change
• Theoretical and practical knowledge of security and risk management practices
• Ability to work under limited supervisor and make independent decisions
• Have command presence as an effective leader
• Keen Prioritization
• Build positive relationships with staff and recognize successes
• Exemplify humility, lead by example
• Willing to accept feedback to improve/enhance performance

Join Allied Universal Security Team at The World's Famous Social Network!

AMAZING BENEFITS INCLUDES:

• Competitive wages
• FREE food
• FREE gym membership
• Paid training (development, growth/ promotional opportunities)
• Health benefits
• Uniforms allowance
• Accelerated vacation accrual
• 401K
• Overtime available at events
• New Child Benefit of twice the employee’s monthly wages – not to exceed $4,000

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal, North America’s leading security services provider, is experiencing tremendous growth. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program.  We promote from within our company! You can start with little, to no, security experience and become one of Allied Universal’s many success stories. Apply to join the LARGEST SECURITY COMPANY in the United States! For more information: 866.825.5433 or .

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

EOE/Minorities/Females/Vet/Disability 

PPO # 14417

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