Associate Software Engineer

Job Description:

• Provide primary day-to-day system support for Giant Eagle Pharmacies
• Troubleshoot and document root cause analysis for all Pharmacy related issues
• Create, maintain, and organize program and system documentation according to established procedures to facilitate ongoing support and maintenance of Pharmacy systems and programs.
• Read and understand system logs and data within databases in order to find root cause of issues.
• Design and write efficient, complicated modules or complex programs to meet customer requirements.
• Coordinate systems analysis, development and implementation activities to ensure customer requirements are met in a timely manner.
• Prevent unauthorized access to information, assets or restricted areas and report any attempts.
• Maintain communication and participate in knowledge sharing with vendors and the Pharmacy Support team.
• Communicate effectively with non-IT personnel daily so that they are able to converse back.
• Report any type of problems to the appropriate management in a timely manner.
• Participate in after-hours rotational on-call support.
• Participate in all education and on-the-job training programs as recommended by IT management.
• Maintain cognizance of industry trends and new products to evaluate opportunities for achieving maximum effective usage of company¿s investment in information technology.

Education:

• Bachelors Degree Computer Science, Information Systems or related field

Experience Level:

• 6 months to 1 year

About Us

Giant Eagle Inc., ranked 36 on Forbes magazine's largest private corporations list, is one of the nation's largest food retailers and distributors with approximately \\$9.5 billion in annual sales. Founded in 1931, Giant Eagle, Inc. has grown to be the number one supermarket retailer in the region with more than 420 stores throughout western Pennsylvania, north central Ohio, northern West Virginia, Maryland and Indiana.

Giant Eagle was previously named America's Second Harvest Regional Retailer of the Year for its support of local food banks, and also actively supports numerous community events, the United Way, Children's Hospital, Race For The Cure and other non-profit organizations. The company also has created education initiatives such as Apples For The Students, which has provided millions of dollars in computer equipment, software and other classroom learning tools for local schools and the Be A Smart Shopper school nutrition program. Further information can be found at GiantEagle.com.