Part Time Sales - Full-time / Part-time

Overview

Assists the management team with the day-to-day operations within a rue21 store; reports to members of store management.

Responsibilities

• Provide and promote exceptional customer service and offer positive resolutions to challenges and complaints from customers
• Generate sales through customer interaction, fitting room assistance, and suggestive selling
• Prevent asset loss through proper zoning and floor awareness
• Effectively perform associate register transactions without errors or shortages
• Adhere to store visual directives, maintenance standards, and cleanliness standards
• Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance
• Communicate effectively with management and coworkers concerning business issues and opportunities
• Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
• Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrink to achieve store goals
• Complete all other duties as assigned

Qualifications

• No prior experience required; however, prior customer service and/or retail experience is a plus
• Work a schedule reflective of availability established at the time of hire, with the ability to increase hours based on business needs which may include weekends and/or holidays
• Physical Requirements
• Stand for up to 8 hours
• Carry up to 40 pounds
• Climb and balance on ladders
• Bend at the waist
• Lift up to 40 pounds
• Kneel and squat on the ground
• Reach above the shoulder frequently

Competencies

• Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand
• Initiative: proactively seeks opportunities to work outside of job scope to assist department or cross-functional team and demonstrates the ability to go beyond what is required to achieve goals
• Sense of Urgency: takes action and proactively accomplishes tasks while focusing on the most critical issues
• Teamwork/Collaboration:effectively develops relationships and encourages idea-sharing that facilitates the accomplishment of goals
• Valuing Diversity and Difference: effectively works with people from different backgrounds and cultures as well as demonstrates appreciation for ideas, opinions, and insights from diverse sources
• Work Standards: dedicates the appropriate time and energy towards completion of work in order to achieve high performance standards and is accountable for the work produced