Bertucci's- GM - Full-time / Part-time

At Bertucci's we are truly passionate about being restaurant people. We have high standards and a joyful passion for hospitality that is the heart of our success. We call it being “Guest Obsessed”.  Your excitement and dedication to our team will be the foundation of our relationship. We aim to provide you with an opportunity to progress as far as your hard work and passion will allow. Your commitment to being Guest Obsessed; one meal, one guest at a time, makes Bertucci’s great and is the commitment we ask of you if you join Bertucci’s. Together, we will deliver great food and great service, every time, to every one of our guests at every one of our restaurants.

The General Manager is responsible for all facets of restaurant operations, front–of-the-house and kitchen operations in addition to managing P&L cost centers. 

Primary responsibilities: 
•	Responsibilities may include but are not limited to the following:
•	Ensures restaurant is optimally staffed with talented employees and actively recruits new talent on an ongoing basis to ensure outstanding hospitality.
•	Continuously strive to develop all managers and hourly staff members by giving timely, honest and ongoing coaching through one-on-ones and performance evaluations.
•	Adheres to the operational basics and standards with total commitment and passion: working with entire management team to be accountable for maintaining proper service standards established.
•	Adheres to company standards and service levels to increase sales and minimize costs resulting in increased profit performance compared to budget and prior year. 
•	Maintaining the physical plant through preventative maintenance while ensuring that all restaurant equipment is properly maintained to ensure proper safety and sanitary standards.
•	Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances; ensures all health inspections meet required state standards.
•	Oversees all restaurant administrative requirements including cash handling, governmental compliance as part of the corporate plan.
Position Requirements:
•	Must have a minimum of 3 years of experience working in a GM role with an upscale or polished casual full service restaurant with annual sales of $2.5M plus.
•	Minimum of a high school diploma/GED.
•	Strong passion and commitment to the guests, both internal and external.
•	Must be an actively engaged manager who will commit to unlocking employee potential to drive high performance.
•	Exceptional attention to detail and have the ability to hold others accountable to the high standards of exceptional service and food quality ie. Absolute Guest Satisfaction.
•	Proven success working with corporate systems, methods and processes that contribute to great execution and delivering bottom line results.
•	Stable job history which demonstrates upward career progression.
•	Exceptional communication skills and fluent in English.
•	Must be able to stand and walk for periods of eight to ten hours in length each shift.
•	Must be able to reach, bend, balance and transport various objects weighing up to 50 lbs repeatedly during a shift.

Primary responsibilities: 
•	Responsibilities may include but are not limited to the following:
•	Ensures restaurant is optimally staffed with talented employees and actively recruits new talent on an ongoing basis to ensure outstanding hospitality.
•	Continuously strive to develop all managers and hourly staff members by giving timely, honest and ongoing coaching through one-on-ones and performance evaluations.
•	Adheres to the operational basics and standards with total commitment and passion: working with entire management team to be accountable for maintaining proper service standards established.
•	Adheres to company standards and service levels to increase sales and minimize costs resulting in increased profit performance compared to budget and prior year. 
•	Maintaining the physical plant through preventative maintenance while ensuring that all restaurant equipment is properly maintained to ensure proper safety and sanitary standards.
•	Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances; ensures all health inspections meet required state standards.
•	Oversees all restaurant administrative requirements including cash handling, governmental compliance as part of the corporate plan.
Position Requirements:
•	Must have a minimum of 3 years of experience working in a GM role with an upscale or polished casual full service restaurant with annual sales of $2.5M plus.
•	Minimum of a high school diploma/GED.
•	Strong passion and commitment to the guests, both internal and external.
•	Must be an actively engaged manager who will commit to unlocking employee potential to drive high performance.
•	Exceptional attention to detail and have the ability to hold others accountable to the high standards of exceptional service and food quality ie. Absolute Guest Satisfaction.
•	Proven success working with corporate systems, methods and processes that contribute to great execution and delivering bottom line results.
•	Stable job history which demonstrates upward career progression.
•	Exceptional communication skills and fluent in English.
•	Must be able to stand and walk for periods of eight to ten hours in length each shift.
•	Must be able to reach, bend, balance and transport various objects weighing up to 50 lbs repeatedly during a shift.