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in Clementon, NJ

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Hours Full-time, Part-time
Location 1409 Blackwood Clementon rd
Clementon, New Jersey

About this job

The Fuel Attendant works in support of the store leadership team to facilitate the completion of all outside fuel tasks and performs a variety of tasks related to different areas of the store including outside cleanliness, customer service, general fuel pump maintenance, and other fuel-related functions. The Fuel Attendant ensures an exceptional customer experience for all Royal Farms fuel customers. 


Duties and Responsibilities

•	Ensures that every customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service 
•	Responds to customer requests in a timely manner
•	Ensures the vehicle engine is not in operation prior to beginning the fueling process
•	Requests any motorcyclist to dismount from the bike prior to beginning any fueling
•	Pumps fuel into the motor vehicle after confirming the type of fuel needed 
•	Collects money from the customer and provides them with a valid receipt
•	Maintains proper records and follows all cash handling policies related to fuel purchases
•	Ensures all tools and equipment in/around the fueling stations are clean and stocked at all times
•	Supports and follows all safety and loss prevention initiatives including—but not limited to—the following:
    	No smoking at any time while dispensing fuel or while in the fuel pump area
    	Proper use of safety equipment, including safety vest or designated uniform
•	Adheres to the execution of established Royal Farms rules, policies, procedures, and systems
•	Ensures the proper execution of all Royal Farms marketing programs 
•	Completes all store side work (e.g., cleaning, dusting, sweeping, mopping, emptying trash, etc.)
•	Replenishes products and supplies to ensure the outside fueling area is stocked at all times (towels, washer fluid, receipt paper, etc.)
•	Communicates with the leadership team about customer requests and vendor-related concerns
•	Possesses highly effective communication skills
•	Ensures the compliance of Royal Farms policies, procedures, and systems (people, safety, assets, etc.) 
•	Completes other assigned tasks 

Requirements

The ideal candidate for the Fuel Attendant position must be at least 18 years old and:

•	Understands that their success is based on their team’s success, encouraging and inspiring their coworkers to improve themselves
•	Possesses strong written, verbal, and interpersonal communication skills
•	Possesses organizational skills and basic computer skills
•	Is physically fit, healthy, and able to be on their feet throughout the working hours
•	Interacts easily with diverse employees
•	Can frequently lift 10 pounds and occasionally lift up to 30 pounds
•	No experience required
•	Preferably has earned a high school diploma or GED
•	Has thorough knowledge of—and is committed to—Royal Farms culture and values
•	Can work outside in all types of weather
•	Utilizes basic business math and decision-making skills