Certified Trainer Lead - Full-time / Part-time

Summary:
The Certified Trainer - Lead is responsible for training and coaching hourly production and service staff;
completing regular duties as required while role modeling job skills and performance standards; and performing
all other responsibilities as directed by the business or as assigned by Management. This is a non-exempt
position and typically reports to the General Manager.
Essential Functions:
 Provides instruction to trainees in core skills, job skills, and/or daily job tasks
 Monitors and assesses associates’ practice of new skills, and provides coaching and feedback
 Prepares the facility for training i.e. work station, job aids, and assignments
 Ensures a safe working environment throughout the department for all associates, enforces safety
guidelines, develops awareness about safety, and maintains HMSHost standards and those of
regulatory agencies
 Provides feedback to trainee’s supervisor on progress made

Minimum Qualifications, Knowledge, Skills, and Work Environment:
 Requires a High School Diploma or GED equivalent; ServSafe Certification preferred
 Requires 6 months to 1 years related experience; experience working in a high volume and deadline-
driven environment preferred
 Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and
outgoing manner
 Requires the ability to speak, read and comprehend instructions, short correspondence and policy
documents, as well as converse comfortably with customers
 Requires basic keyboarding or other repetitive motions

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)