Retail Sales Associate B

Summary:
The Retail Sales Associate is responsible for providing excellent service to all customers through direct
salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient
manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in
the store(s) and offering selection guidance to customers; performs all other responsibilities as directed
by the business or as assigned by management. This is a non-exempt position and typically reports to the
Lead Retail Sales Associate or the Store Manager / Assistant Store Manager.
Essential Functions:
 Performs all functions relating to the handling of merchandise or cash in accordance with
corporate policies
 Administers all point of sale opening and closing procedures in accordance with corporate policy
 Resolves all customer complaints in a manner consistent with company policy, and with customer
satisfaction in mind
 Ensures that all customers receive receipts on all purchases
 Communicates all merchandise needs or issues to appropriate supervisors
 Contributes to the overall display and presentation efforts within the store environment, including
stocking/replenishing merchandise, following visual merchandising guidelines, and general store
housekeeping duties
 Participates in physical inventory counts as required

Minimum Qualifications, Knowledge, Skills, and Work Environment:
 Customer service and cash handling experience preferred
 Requires the ability to speak, read and comprehend instructions, short correspondence, and
policy documents, as well as converse comfortably with customers
 Requires the ability to lift and/or move up to 40 lbs
 Requires the ability to bend, twist, and stand to perform normal job functions
 Experience in retail merchandise sales preferred

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)