Cocktail Server

Summary:
The Cocktail Server is responsible for taking food and beverage orders; entering orders quickly and in proper
sequence; serving food and beverages for guests in their section as well as other sections; coordinating with
the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the
customer at all times; performs all other responsibilities as directed by the business or as assigned by
management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store
Manager, or General Manager depending up local requirements.
Essential Functions:
 Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to
ensure guest satisfaction, observes guests to respond to any additional needs
 Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides
adequate napkins, etc
 Presents check for payment and provides change as needed
 Follows HMSHost customer service, adult beverage and cash handling policies and procedures
 Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment:
 Must meet state minimum age for serving alcoholic beverages
 Requires at least 6 months of closely related serving experience, work experience in high volume or
fast casual dining restaurant environment preferred
 Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and
outgoing manner
 Requires the ability to lift and/or move up to 20 lbs
 Requires the ability to walk, bend, twist, and stand to perform normal job functions
 Requires the ability to speak, read and comprehend instructions, short correspondence and policy
documents, as well as converse comfortably with customers
 Frequently immerses hands in water and water diluted with chemical solutions

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)