Front Desk Manager
You can make a Difference.
We are one of the most successful hotel chains in the world. At COMFORT INN, you'll get the support and training you need to be your best. Culturally, we're a very, very friendly place to work. Casual but professional. You'll enjoy a positive work-life balance. You'll work side-by-side with smart, motivated, fun people who know they make a difference.
The bottom line: We believe in the awesome power of individuals working together toward a shared vision. And we believe we can have fun doing it!
Join our winning team as a Front Desk Manager!
Responsibilities include assisting in managing telephone services, guest services, and oversee hiring, development, and training of staff. Assist in managing inventory to ensure room occupancy and daily rate objectives are met. Receive guest complaints and ensure they are met to the guest satisfaction. Assist in developing procedures for security of guest belongings and receipt, control and accounting for guest payments and transactions. Assist Front Desk Manager when not on property.
Additional Duties and Responsibilities include:
- Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel
- Uses proper telephone etiquette
- Uses proper mail, package, and message handling procedures
- Reports any unusual occurrences or request to the manager or assistant manager
DESIRED QUALIFICATIONS & REQUIREMENTS:
High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guests who visit the workplace.
Previous hotel-related experience desired.
Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
Are you up for it? Are you ready for an exciting, challenging career opportunity? One that tests and rewards your creative thinking and innovation? Check us out. Make a difference today!
- Minimum Age
- 18+ years old
- Must be able to work all 3 shifts
- Weekends a must!
Full benefits (Medical / Vision / Dental / 401k)