Manager, Sales Inter Reporting & Analysis - Full-time / Part-time

The Manager, US Account Sales Analysis is a key member of the Americas Sales Analytics and Reporting team responsible for on-going US Account Sales and transacting sales analysis and reporting.  The individual will work closely with the Senior Manager, Americas Sales Analysis to provide US Account Sales leadership, America’s Sales leadership, and key stakeholders with accurate and timely account analysis and reporting.  Specific areas of responsibility include analysis of account lead volume and production trends, manager productivity, and staffing deployment; owner group and portfolio presentations; and ad-hoc analysis.

•Bachelor’s degree required, preferably in quantitative or hospitality-related discipline

•2-4 years of relevant experience working in a reporting or analytic function and role.

•2-4 years of experience in sales analysis, marketing, revenue management, financial analysis or a related discipline

•Strong data analysis skills and experience is a must, including querying and manipulation of large quantities of data using applications such as Access and Excel (advanced pivot tables, complex IF-THEN logic, modeling, etc.)

•Expertise with Microsoft Office for data analysis, memos, documents, and presentations

•Ability to articulate clearly and present complex issues to associates at all organizational levels

•Attention to detail when building and validating spreadsheets, models and presentations

•Customer-service orientation including evaluation/validation of requests and prompt follow-up

•Ability to work both independently and as part of an effective team

•Ability to utilize effective time management skills in order to meet deadlines

•Ability to balance stakeholder demands by prioritizing tasks and setting realistic expectations

•Ability to develop and maintain professional interpersonal relationships with all levels of corporate staff

◾Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.

◾Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk.

◾Assists more senior associates in achieving business results by:

◦Identifying opportunities to enhance the effectiveness of business processes.

◦Providing training and technical guidance to less senior staff or team members, where appropriate, and serving as point-of-contact for problem resolution.

◦Achieving results against budget within scope of responsibility.

◾Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.

Responsible for supporting specific analytic activities and contributing to team, department and/or business results.

◾Support sales teams with interpretation and analysis of existing tools and reporting or new analytics tools being implemented

◾Work with Sales Analytics and Data Strategy and Reporting teams to ensure the effectiveness of Sales reporting and tools.

◾Performs work on special projects as assigned, including ad hoc requests for information and analysis

◾May direct work of non-management analysts or consultants.

Establishes strong working relationships with stakeholders in the Continental offices and at MI headquarters.

•Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner.

•Presents ideas, expectations and information in a concise, organized manner.

•Uses problem solving methodology for decision making and follow up.

•Maintains positive working relations with internal customers and department managers.

•Manages time effectively and conducts activities in an organized manner.

MANAGEMENT COMPETENCIES

•Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

•Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

•Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

•Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

•Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.

•Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

•Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

•Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

•Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

•Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

•Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

•Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

•Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

•Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

◦Strong understanding and working proficiency with statistics, data management, and reporting programs.

•Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

◦Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

◦Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.

◦Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.

◦Reading Comprehension – Understands written sentences and paragraphs in work related documents.

◦Writing - Communicates effectively in writing as appropriate for the needs of the audience.