Clerical / Office / Document Specialist - Full-time / Part-time

Clerical / Office / Document Specialist

This company works with a government benefit program that provides a discount on monthly telephone service for eligible low-income subscribers to help ensure they can connect to the nation's communications networks, find jobs, access health care services, connect with family and their children's schools, and call for help in an emergency.

This position offers an exciting opportunity for someone to be a key member of their rapidly growing business, and to help the community!

Position Objective:

This candidate must be a motivated individual with excellent problem solving and analytical abilities. You will be responsible for reviewing applicants for the program and determining if they are eligible for the service. This position does requires schedule flexibility.

Duties & Responsibilities:

• Review applications and determine if the person is eligible for the service
• Manage approvals for all submissions received
• Determine the cause for compliance specific problems, report them to the supervisor, and find immediate solutions
• EOD summary report of the calls received classified by status
• Monthly summary report, including approved/rejected
• Perform other related duties as assigned

Qualifications:

• Telecommunication experience is preferred
• Excellent communication skills, including writing, proof reading skills, and speaking
• 2 years experience in data entry, legal documents, medical office, or other related experience
• High School education required, college degree preferred
• Must posses strong organizational skills and attention to detail
• Proficient in using the latest versions of Microsoft Office
• Ability to work some nights and weekends

Typical schedule is Monday-Friday, but you'll need to be able to work some weekends. Schedules can vary- it would be an 8 hour shift between the hours of 8am-10pm. Candidates must be able to work these hours.

Position starts at $12-$13/hr, with room for increase.

This company also offers an excellent 401K program! The company makes a 3% contribution on your behalf with no need for you to make any contribution. They also offer health benefits!