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in Franklin, TN
Customer Service Specialist - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | 725 Cool Springs Blvd, Suite 110 Franklin, Tennessee |
About this job
Staffmark is hiring for Customer Service Agents in Franklin, TN for a well-known cutting edge call center in the beautiful Cool Springs! This position may provide the opportunity for you to get hired directly by our client! If you are looking for a Customer Service career with a great company, Staffmark wants to talk to YOU!
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.
For more information please call Staffmark at 615-435-8011 or email Franklin@staffmark.com.
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.
For more information please call Staffmark at 615-435-8011 or email Franklin@staffmark.com.
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.