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Hours Full-time, Part-time
Location Nashville, TN
Nashville, Tennessee

About this job


Location: US-TN-Nashville
# of Openings: 1
Category: Food and Beverage
Position Type: Regular Full-Time
FLSA Status: Exempt

About Us

Set in the Nashville's lively West End neighborhood and steps from the heart of Music Row, the iconic Hutton Hotel offers 4-Star, Four-Diamond Hutton Hotel service and amenities inspired by our guests. Analog is a live music venue designed in partnership with Red Light Management.

To work at Hutton Hotel is to work with a family of team members focused on making a positive impact and truly authentic memories. We treat our team members with the same respect and hospitality that we offer to our guests and because of this, we maintain a challenging and stimulating employee-centric work culture, developed and defined by the people who make us great. We focus on values such as determination, creativity, coachability, humor, and positivity. Our property and our culture are genuine, unique, and diverse, as is each team member who joins us. In addition to putting employee relations above all else, we are proud to offer competitive wages and benefits for our team members. If you are in the search for a new career and you want to join an energetic team where growth is encouraged, ideas are shared, and an experience is created, visit the Hutton, where you can stop saying you "HAVE TO" go to work, and start saying you "GET TO."

Overview

Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.

Responsibilities

  • Investigate and analyze current activities or information and make logical conclusions and commendations.
  • Ability to make decisions based on established policy and procedures.
  • Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.
  • Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. Retain and motivate associates within the various outlets.
  • Assist with the implementation of company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
  • Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.


Qualifications

  • More than two years of post high school education.
  • Two years of full employment in a related position with this company or other organization(s).
  • Hotel experience preferred.
  • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
  • Supervision/ management communication skills are required.
  • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.