Shipping Office Clerk - Full-time

Job Title: Shipping Office Clerk – Second shift 2:00 pm to 10:00 pm

Reports to: Shipping Office Supervisor

Job Function:                                                                        

Overall duties include, but not limited to:

• Learn and follow procedural methods to eliminate problems, improve quality and productivity.
• Daily data entry into the Famous database for all incoming received and outgoing shipped orders.
• Knowledge of product and database functions.
• Sign drivers in daily, assuring they provide the correct information pertaining to their incoming and/or outgoing orders.
• Sign drivers out daily, assuring they are provided with an accurate Bill of Lading and/or invoice for our customers.
• Review each and every pick ticket submitted to the Shipping Office is accurate and signed off properly by the dock personnel.

• Provide communication between the dock, Sales, Sourcing, and Operations departments by communicating all discrepancies pertaining to any particular incoming and/or outgoing order directly to its respective department personnel.
• Provide drivers and/or customers with approximate times to when their orders will be ready.
• Work diligently with the Operations department to ensure all sales orders and purchase orders, are shipped and/or received on time.

• Troubleshoot problems related to Shipping and Receiving departments.
• Perform and follow policies and objectives that pertain to the Shipping department.
• Maintain an accurate log of checks and cash paid by our COD customers and submit them promptly to the Accounting department.
• Maintain an accurate log file that assures all Air and FedEx orders have been printed prior to their deadline on a daily basis.
• Maintain an accurate log file that assures all Bill of Ladings for all shipped orders have been submitted to the Sales department on a daily basis.
• Ship each and every Air and FedEx order to their required shipping destination promptly on a daily basis.

Special Requirements

• 1-2 years previous experience in shipping and receiving preferred.
• Excellent multi-tasking skills.
• Proficient in Microsoft programs with emphasis on Microsoft Office Suite and Excel.
• Excellent verbal, written and presentation skills.
• Creative thinking and analytical skills.
• Team player.
• Professional work ethics.
• Excellent customer service skills both via telephone and in person.
• Must adhere to a flexible schedule.

Salary: $12 hour