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in Mountain View, CA

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Hours Full-time, Part-time
Location Mountain View, CA
Mountain View, California

About this job

Location: Mountain View, California

Position Description:
  • Conduct independent research on multiple aspects of how users engage with novel products and experiences.
  • Collect and analyze user behavior via quantitative methods, benchmark studies, lab studies, and surveys.
  • Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • Understand and incorporate complex technical and business requirements into research.
  • Evangelize research findings to diverse audiences through written reports and oral presentations.


Top 3 Daily Responsibilities:
* Assisting with user testing preparation activities.
* Conducting user studies, collecting data, and taking notes.
* Administering questionnaires, surveys, and interviews.

Additional Responsibilities:
* Analyzing and interpreting qualitative and quantitative data to generate insights.
* Managing, manipulating, and analyzing large quantitative datasets.
* Creating findings and recommendation reports from user studies.

Requirements:
  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Excellent working knowledge of statistics and the principles of experiment design.
  • Excellent leadership, communication, and teamwork skills.
  • The ability operate in a very fast-paced environment.
  • A deep desire to apply design toward expanding what's possible and improving the world.

Skill/Experience/Education:
Mandatory/Required Qualifications:
* Master's in Human Factors, Industrial Engineering, Cognitive Science, Experimental Psychology, or similar field emphasizing human performance and behavior.
* Experience and comfort with method selection and experiment design.
* Demonstrated experience with qualitative and quantitative user research & analysis.

Desired:
* Experience in the media industry, with TV and/or with streaming video services
* Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects