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in Northborough, MA

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About this job

At Wegmans, we offer choice, quality and value in every aisle.  We strive to make the shopping experience a genuine pleasure for every customer and take pride in offering a safe and welcoming environment throughout our stores.  As a Wegmans Asset Protection Coordinator, you will help to provide that safe environment by mitigating the risk to all company assets and play a key role by being a highly visible, proactive loss prevention professional who is skilled in all areas of the store security program.

What will I do?

  • Partner with management to implement an Asset Protection strategy aimed at maximizing sales while reducing shrink due to theft; benchmark industry activity, identify trends and analyze data
  • Execute safety programs to create a positive shopping experience and a safe work environment
  • Foster a collaborative and professional relationship with community organizations and emergency responders to increase safety and security awareness and measures
  • Discreetly observe customers, vendors, and employees to prevent loss; utilize a variety of resources to apprehend and process shoplifters
  • Respond to emergency situations; provide ongoing support and guidance to both employees and customers

Required Qualifications

  • 2 or more years of related work experience
  • Proven ability to problem solve and effectively manage conflict
  • Ability to use good judgment and make difficult decisions that affect the safety and well-being of others
  • Ability to maintain effective communication and composure in a stressful environment
  • Technical aptitude with advanced PC skills, including proficiency with MS Office

Preferred Qualifications

  • Bachelor’s Degree in Criminal Justice or related degree
  • Military, Security, Loss Prevention or Asset Protection experience
  • Emergency Medical Services or First Responder experience
  • Retail management or related leadership experience

Experience at the Customer Service Team Member level; Wegmans Store Operations experience in a Team Leader level or higher; Asset Protection, Security or Military experience; Emergency Medical Services or First Responder experience; Bachelors - Related Field