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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location 200 S 18Th Ave
WAUSAU, Wisconsin

About this job

External Job Posting

Position Overview:
At Shopko, you will be in charge of our top priority: Serving our Customers better than any other retailer.

We strive to accomplish this goal as individuals and as members of a team, not only in our stores, but throughout the communities we serve. This innovative approach means a career with Shopko is rewarding to your life, community, and career.

The Customer Service Manager manages the day-to-day operations of all front-end and pricing functions to meet all operational and merchandising objectives. Manages Customer Service Supervisor, Price Accuracy Supervisor and teammates to ensure a high quality store experience for customers through exceptional teammate performance. Models Shopko’s commitment to providing exceptional customer service. Maximizes store objectives of sales, profit and exceptional customer service through effective implementation and execution of Company’s Human Resources policies and initiatives. Recruits, screens applicants and ensures training is completed to create a positive teammate experience and a positive experience for customers. Ensures compliance with all state and federal employment regulations.

Minimum Knowledge, Experience, Skills Required:
Qualified candidates will have a Bachelor's degree or equivalent experience and a minimum of 2 years progressive leadership in a retail setting. Desired candidates will also have previous Fashion Merchandising experience in a big box retail setting.

Company Overview
We provide general merchandise, Pharmacy, and Optical services in our store formats of Shopko, Shopko Hometown, and Shopko Express.

At Shopko, we understand what matters to our customers. Our stores are designed to be simple, clean, and welcoming, not overwhelming. We offer the essentials our customers need and the brands they trust at a fair price. Shopko, the Stuff that counts.

Shopko offers a professional team-oriented work environment, career advancement opportunities, competitive wages, and a comprehensive benefits package! If you are accessing this posting from another website, please submit an application at www.shopko.com/careers.

Shopko is an Equal Opportunity Employer functioning under an Affirmative Action Plan m/f/d/v.