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Hours Full-time, Part-time
Location 1000 Boston Turnpike
Shrewsbury, Massachusetts

About this job

Christmas Tree Shops is growing and so is our need for more talented associates. We are looking for experienced supervisors who have a passion and reputation for delighting our customers, leading and growing associates, and driving merchandising and operational excellence. We offer a distinctive, fast paced, and dynamic retail environment where you can truly make a difference AND have a very real opportunity to grow your career! If you are looking for a retail growth company that values both its people and its customers, and has a winning track record, and even brighter future, your search is over – you have discovered Christmas Tree Shops! We offer competitive wages and benefits for full time positions.

 Specifically we are seeking a Full Time, Hourly, Front End Supervisor position in our Shrewsbury, MA store. This is an hourly position that requires a flexible schedule to include nights, days, weekends, and holidays. The position reports to the Assistant Manager and is dedicated to Front End Supervisory functions, Cash Office processing duties, training and developing associates, managing customer service standards, problem solving, efficient front end operations, and managing breaks and meals for maximum store coverage and service.

 Key Responsibilities:

 -Coordinates coverage for and trains staff for Service Desk Functions, may perform Service Desk functions as required

 -Responds to and Solves Customer Service Inquiries

 -Perform Cash Office Functions, researches discrepancies, follows up on all overages/shortages, maintains cash accountability 4.Monitors Cashiers and Customer Flow

 -Directs and Monitors Cart Retrieval Process

 -Coordinates and Monitors Merchandise Returns

 -Prepares and Monitors Front End Area for Efficient Operations

 -Trains Cashiers

  

Requirements

Requirements:

 
 -Previous Retail Supervisory Experience Required.

 -Must have sufficient availability to work required schedules

 -.Ability to effectively communicate verbally and in writing with customers, associates and managers.

 -Ability to read and interpret documents and reports such as: cash variance, sales reporting, various forms of tender, price tags, merchandise descriptions, in store signs, safety rules, operating and maintenance instructions and procedure manuals.

 -Ability to perform basic addition, subtraction, multiplication and division.

 -Ability to continually stand regularly bend, twist, stoop, climb (step stool/ladder) and reach handle, process, lift and push merchandise and equipment up to 30 lbs.

 - Ability to operate electronic point of sale/register system, PC, cash office equipment, electronic label/ticket machine and public address system.

We offer competitive wages, comprehensive benefits (for Full-Time positions) and generous merchandise discounts at Christmas Tree Shops and the other Bed, Bath & Beyond divisions.

Please apply online for immediate consdieration using the link below:

https://bbby.wd5.myworkdayjobs.com/christmas_tree_shops_jobs/job/MA-Shrewsbury-1000-Boston-Turnpike/Front-End-Supervisor_R-0061087 
 
Christmas Tree Shops is an Equal Opportunity Employer