General Manager - Full-time / Part-time

JOB SUMMARY: The General Manager builds and supervises a team that achieves Little Caesars goals of customer satisfaction, sales and profitability and operates the restaurant according to the standards and procedures outlined in the Operations Manual.

 

PERFORMANCE RESULTS:

1)Achieves accuracy and service time goals for all customers and ensures Team Members provide neighborly service as defined by Little Caesars principles, promises and goals, Customer Service Standards, Priority guidelines and the Remedy Process.

2)Achieves quality standards on all products served by ensuring that all Team Members follow Little Caesars recipes, specifications and procedures as described in the Operations Manual, and in training materials.

3)Achieves the standards for clean and organized restaurant and Team Member image as defined in the Team Member Orientation and Training Handbook, Operations Manual, and/or as required by local government agencies.

4)Recruits, hires, trains and evaluates Team Member

5)Develops a productive team by providing direction and supervision to Team Members through the appropriate use of delegation, communication and disciplinary skills and implements delegations, communication and disciplinary skills and implements change in a positive manner resulting in low turnover among Team Members.

6)Ensures a work environment that is in compliance with government laws and one that is safe, secure and free from discrimination as defined by Little Caesars policies and/or procedures regarding safety, security and standards of conduct.

7)Accurately completes all paperwork associated with daily, weekly, and period end activities as directed by the District Manager.

8)Performs labor scheduling, food ordering and product projections accurately and maintains restaurant opens and closes as scheduled and is able to service all customers orders each day.

9)Manages all financial responsibilities with integrity and supervises Team Members to ensure goals are met.

10)Knowledge of how to read and analyze profit and loss statements

 

 

NATURE AND SCOPE

The Manager is responsible for the total operation of the restaurant and will be held accountable for successfully fulfilling and performing each of their job requirements. The Manager must practice a “hands on” style of management and be able to work a minimum standard schedule of approximately 50-55 hours per week.  Because of the active role the Manager plays, this position requires physical work such as: lifting, squatting, moving equipment, unloading cases of food items in excess of 55 pounds and working for more than 10 hours on any given day.  The Manager is responsible for supervising all Team Members including those less than 18 years of age.  The Manager must abide by all State and Federal Labor Laws, OSHA regulation and EEOC requirements, as well as enforce and practice all Little Caesars policies and procedures.

 

TASK ANALYSIS:

Perform the functions listed in this job description; the following tasks will be required:

1. The ability to lift and move up to 55 pounds.

2)The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground.

3)Must be able to lift arms over head 100%

4)Lift one or both arms from your sides up to 100%

5)Bending of one or both arms to your shoulders up to 100%

6)Bending of the back up to a minimum of 90° to lift objects from floor.

7)Twisting of the back up to 90° left and right

8)Pushing and pulling up to 55 pounds

9)Squat and crouch to lift items from floor level.

10)Must have mobility to get to multiple stations within the restaurant

11)Must be able to stand for long periods of time

12)The ability to control and utilize equipment safely and correctly; i.e.

13)The ability to control and utilize equipment safely and correctly; i.e., the sheeter machine, VCM, the sauce ladle, cheese cups, pan grippers, spatula, pizza and dough cutter, different types of knives, can opener, pastry brush, scales, telephone, cash register, etc.

14)The ability to apply pressure to cut through and clean products.

15)The ability to effectively communicate to customers and co-workers (i.e., reading, speaking, hearing, writing).

16)The ability to understand direction, instructions, and products specifications

17)The ability to process and complete customer orders.

18)Comprehend and practice all training material and standard operating procedures.

19)Successfully pass required training programs for certification.

20)Mathematical skills that enable a person to compute sales totals, percentages, inventory usage, food orders, employee schedules, cash handling results and projecting business needs.

21)The ability to supervise and direct a number of people at the same time and to motivate them to achieve goals, duties, and deadlines.

 

We are an Equal Opportunity Employer
This position is being offered by a Little Caesars franchisee, which is a separately owned and independently operated business. The franchisee is solely responsible for all employment decisions, including, without limitation, those relating to hiring and hiring criteria, termination, remuneration, personnel policies, benefits, record keeping, supervision, and discipline.