SCAN Social Work Program Manager - (1.0 FTE, Days) - Full-time / Part-time

1.0 FTE, 8 Hour Day Shifts

At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you.Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Suspected Child Abuse and Neglect (SCAN) Social Work Program Manager is responsible for the coordination and administrative management of the LPCH SCAN team, the goal of which is to improve health outcomes for children who are at risk or who have experienced abuse or neglect. Working closely with SCAN Medical Director, the SW Manager ensures that the educational and training, intervention, and prevention objectives of the SCAN team are fulfilled to ensure that appropriate medical, legal, and bio-psycho-social interventions occur for LPCH/ Stanford University Medical Center patients/families who are affected by child abuse/neglect.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with
National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

• Assist in the creation of a SCAN curriculum to provide education and training on child abuse and neglect for the following healthcare professionals: LPCHS hospital and Stanford ED staff, Stanford medical students, community pediatricians, NPs, RNs and social workers in select LPCHS Children's Health Alliance clinics.

• Assist Stanford University in coordinating Stanford's Annual Medical Response to Child Abuse and Neglect Conference for clinical providers.

• Provide standard and refresher trainings for SW staff re: performing thorough risk assessments and reporting suspected child abuse/neglect.

• Sustain and continue to develop standard work created by social work department regarding rapid identification in medical record of: suspected child abuse and neglect cases, whether risk factors have been addressed/ resolved, and whether further SW assessment/intervention is needed.

• Streamline and standardize handoff between LPCH inpatient SW and LPCH outpatient SW teams to ensure close follow up of high risk families after discharge.

• Collaborate with outpatient social workers to standardize care coordination of patients referred to CPS; identify and implement method of tracking and intervening with families at high risk for medical neglect (i.e., who miss >3 appts) to ensure medical compliance.

• Sustain established rollout plan for embedded Suspected Child Abuse Report (SCAR) in electronic health record (EHR) to facilitate data collection and flagging of high-risk patients/families at future admissions. Expand embedded SCAR to SUH ED.

• Design and implement triggers in Epic to standardize consults to SCAN Team and SW to facilitate timely consults.

• Track data collection of patients reported to CPS each month.

• Track the cost to care for children suspected of having been abused for tax exemption purposes.

• Facilitate multidisciplinary SCAN team analysis of SCAN consults and results of SCAN interventions to continually monitor and evaluate program. Identify gaps and opportunities for ongoing process improvements to continue to improve outcomes for children and families affected by abuse/neglect.

• Develop and implement prevention strategies to address child abuse/neglect issues, including providing education/ training to community providers re: identification of early risk factors of child abuse and neglect, collaborating with community partners/ County Public Health Depts to develop and disseminate child abuse prevention materials (ie, Purple Crying, etc) to new parents, collaborate with local Child Death Review Teams.

• Provide consultation to SW staff/ medical teams as needed re: psychosocial management of suspected child abuse and neglect cases.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Master's degree in Social Work from an accredited college or university

Experience: Minimum of three (3) years of progressively responsible and directly related work experience in program management.

License/Certification: CA Licensed Clinical Social Worker - Valid license as a Licensed Clinical Social Worker (LCSW) issued by the California Board of Behavioral Sciences

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification

• Ability to apply theories, principles and practices of medical social work and of social services delivery systems in a hospital or medical center setting

• Ability to gather data needed to needed to assess needs of patients and families

• Ability to manage a caseload, recall case details; maintain confidentiality of information; determine the appropriate course of action in emergencies and other stressful situations

• Ability to provide written case narratives and reports

• Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.

• Knowledge of and ability to apply effective assessment, interviewing, and counseling techniques

• Knowledge of and ability to apply social work theories, principles and techniques

• Knowledge of hospital and medical center resources to access and provide for patient care needs, and act on behalf of client needs to obtain necessary services

• Knowledge of needs, problems, attitudes, and behavior of hospital patients and their families

Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

Lucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.