Restaurant Manager - Full-time / Part-time

Location US-TX-Houston
Brand Postino
Category Leadership/Management

WHAT YOU BECOME

TAKE YOUR CAREER UPWARD!!!

Become a passionate leader for a dynamic restaurant brand creating authentic connections with team-members, guests, vendors, and our communities. Become relentless in pursuing operational excellence and achieving desired results. Enjoy mentoring other team members and investing time in developing clear career pathways. Strive for intellectual humility and understand the best solutions come from collaboration and open communication from all team members.


WHAT YOU DO

The primary responsibilities of this job are to create sincere and genuine connections with team members, guests, vendors, and members of the community. This position is responsible for directing, planning, implementing, and monitoring the functions of staff members to deliver positive memorable experiences, produce quality work, and efficiently use the company's resources to meet or exceed budgeted sales and profits.

Specific Job Duties

• Responsible for relentlessly delivering the spirit of hospitality to guests from team members, themselves, and other managers in all facets of the daily operations.
• Completes daily checklists provided to meticulously pay attention to the details of the operations according to company standards.
• Organizes, creates, and communicates the specific department's schedules for the restaurant according to past sales, trends, and events with the approval of the General Manager.
• Actively involved in the financial accuracy of sales records, expenses, and inventories through delegated assignments or through proactive development in researching, reviewing, correcting discrepancies, and maximizing profitability.
• Maintains company culture and product knowledge through providing direction in pre-shift meetings and individual or team coaching on a daily basis.
• Involved in recruiting, interviewing, selecting, and retaining team service oriented individuals with a passion for hospitality and authentic connections.
• Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards, and procedures, complying with health and legal regulations and maintaining security systems when applicable.
• Investigates and actively resolves guest issues.
• Ensures proper professional conduct and uniform appearance of all team members.
• Promotes a supportive, respectful and inclusive work environment. Supports a team atmosphere which welcomes new team-members and actively provides optimistic and helpful coaching from all team members.
• Manages the cleanliness and maintenance of the facilities structure, equipment, and landscaping.
• Ensures appropriate levels of lighting, music, and comfortable temperatures for our guests in the restaurant.
• Provides support and leadership for the hourly team and co-managers.
• Takes an active role in acquiring new skills and turning them into talents.
• Demonstrates a confident and commanding knowledge of products and services and ensures staff knows, demonstrates, and communicates products and service to our guests confidently.
• Follows company policies and standards and holds staff accountable to do the same.
• Ensures the quality of food and beverage is produced with quality products and meets company standards at all times.
• Secures company cash and maintains accurate recording and cash handling procedures.
• Supports marketing initiatives positively and actively and meets expected results.
• Controls purchasing and par levels of products and supplies a financially responsible manner without compromising quality of service and products.
• Oversees expected completion and use of training materials.
• Provides constant professional feedback to all team members to meet company service and job expectations.
• Safeguards the sale of alcoholic beverages through maintaining staff certifications, providing education and training, and is proactive about recognizing appropriate service of alcohol.

Competencies

Balanced Decision Making - the ability to be objective and to fairly evaluate the different aspects of a situation, and to make an ethical decision that takes into account all aspects and components; the ability to maintain balance between the needs of oneself, others, and the company at the same time.

Concrete Organization - the ability to understand the immediate, concrete needs of a situation and to establish an effective action plan for meeting those needs

Customer Oriented - The job demands a positive and constructive view of working with others. There will be a high percentage of time spent in listening to, understanding and successfully working with a wide range of people from diverse backgrounds to achieve "win-win" outcomes.

Developing Others - the ability to understand the needs, interests, strengths, and weaknesses of others, and to utilize this information for contributing to the growth and development of others.

Emotional Control - the ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally.

Evaluating Others - the ability to make realistic and accurate judgments about others, to evaluate their strengths and weaknesses, and to understand their manner of thinking, acting, and behaving.

Frequent Interaction With Others - The job requires a strong "people orientation", versus a task orientation. The job will comfortably deal with multiple interruptions on a continual basis, always maintaining a friendly interface with others.

Gaining Commitment - the ability to develop and invoke a self-starting attitude in employees in their pursuit of goals; the ability to motivate employees to do their best and to provide them with practical, concrete ideas and methods by which they can achieve their goals.

Leading Others - the ability to organize and motivate people to get things accomplished in a way that everyone feels a sense of order and direction.

Objective Listening - the ability to listen to many points of view without bias.

Self Assessment - the ability to practically and objectively identify one's personal management strengths and weaknesses; the ability to take the skills and techniques gained in evaluating external situations and apply them to evaluating your own performance and abilities.

Teamwork - The ability to work well with others in a positive and collaborative effort to achieve results.

Supervisory Responsibility

This position is responsible for the direct supervision of the hourly team and works collaboratively with management peers.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.